Social & Creative Coordinator

Lifeway Mobility • Arlington Heights, IL

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About The Position

Lifeway Mobility, a provider of accessibility solutions to individuals with limited mobility, is seeking a marketing professional for a Social & Creative Coordinator position. This role offers the opportunity to support social media, creative, and marketing initiatives that build online brand awareness, visibility, engagement, and generate leads. The position involves capturing short videos and photos in customers’ homes and showrooms for various marketing channels, managing company social platforms, and assisting with the creation and editing of social content. Additionally, the role includes coordinating and designing marketing materials, managing the company’s online printer portal, and supporting internal teams with creative needs. The Social & Creative Coordinator will collaborate with the Marketing Director, internal teams, agencies, and vendors to ensure projects are completed on time.

Requirements

• Social media platform management & content creation (LinkedIn, Meta, YouTube, & TikTok)
• Video short creation & editing (i.e. POVs, testimonials, product highlights)
• Interest in customer storytelling and social media engagement
• Design and creative skills, such as Canva, Adobe Illustrator, etc.
• Strong writing skills for social captions, website content, product guides, and email marketing
• Comfortable using AI tools to brainstorm ideas, outline content, and support creative development
• Basic understanding of email marketing campaigns and customer follow-up communications
• Strong interpersonal skills, and comfortable interacting, communicating, and empathizing with customers that are going through difficult situations.
• A team player eager to learn and collaborate with internal team members and outside marketing agencies
• Dependable, organized, and ability to work independently to meet outlined task & project deadlines
• Creative thinker who enjoys testing new ideas, content formats, and campaigns to support company strategy and goals.

Responsibilities

• Support social media, creative, and marketing initiatives that build online brand awareness & visibility, engagement, and generate leads
• Capture short videos and photos in customers’ homes and showrooms for social media, website content, and digital ad campaigns
• Manage company social platforms, including content planning, posting, and engagement
• Assist with creating and editing social content, including product highlights, testimonials, POV videos, and more
• Help with coordinating & designing brochures, ads, signage, flyers, and other branded marketing materials and ensure all fall in-line with company branding guidelines
• Manage the company’s online printer portal, including print uploads, orders, and related requests
• Assist internal teams with event materials, and other creative needs
• Help coordinate creative assets for email, website, social, print, and paid advertising campaigns
• Collaborate with the Marketing Director, internal teams, agencies, and vendors to complete projects on time

Benefits

• Purpose-driven work that helps individuals maintain independence and mobility
• Career growth opportunities with training and hands-on experience
• Steady, year-round work with no seasonal slowdowns

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed