About The Position

Manage day-to-day social media activity with a strong focus on community engagement and real-time conversations. It requires a deep understanding of online audience behavior and the ability to translate it into relevant and authentic content. A strong connection to digital culture and experience engaging with diverse communities, including LGBTQ+ audiences, is essential to ensure respectful and effective communication.

Requirements

  • 2+ years of experience in social media management and/or community management
  • Previous experience working in agencies or fast-paced environments
  • Strong writing skills and ability to adapt tone depending on context, audience, and platform
  • Deep understanding of internet culture, platform behaviors, and online communities
  • Experience managing conversations in real time, including sensitive or high-context topics
  • Ability to identify trends early and act quickly without losing brand consistency
  • Strong attention to detail and ability to manage multiple workstreams

Responsibilities

  • Manage the day-to-day social media presence.
  • Plan and update the content calendar.
  • Create and publish brand-aligned content.
  • Monitor relevant trends and conversations.
  • Engage with the audience (comments and messages).
  • Identify real-time engagement opportunities.
  • Escalate sensitive topics with sound judgment.
  • Collaborate with internal teams (creative, strategy, media).
  • Support paid media amplification.
  • Analyze performance and optimize the strategy.

Benefits

  • Flexible schedule
  • Hybrid work
  • Opportunity to work up to 3 weeks a year from any SAMY office around the world
  • Celebrate your birthday with a day off
  • Company holidays on December 24th and 31st
  • Global mobility opportunities
  • Mentorship
  • Parenthood support
  • Transparent performance-driven compensation framework
  • Referral program
  • Collaborative, social culture
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