DSHS HCLA Social and Health Program Consultant 4

State of Washington•Multiple Locations - Western Washington, WA

1d•Hybrid

About The Position

Join our Home and Community Living Administration as we improve long-term care services through consultation, training, and quality assurance. In this job, you’ll provide training, consultation and support to regional social services staff and conduct quality assurance audits of their work. You’ll assist in the development of plans to address deficiencies identified through the auditing process and provide necessary training. This job includes a flexible office location anywhere in King, Snohomish, Skagit, or Whatcom counties. This job entails regular travel throughout these counties as you'll support the onboarding and training of new and existing social services staff across this area. Note: King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.

Requirements

A bachelor’s degree in social work, a health or social science, public administration, or a related field; and 5 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
A master’s degree in social work, a health or social science, public administration or a related field; and 4 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
One year of experience as a Social and Health Program Consultant 3 or equivalent.
Two years of experience as a Social and Health Program Consultant 2 or equivalent.
A combination of professional/practical hands-on experience of nine to ten years in planning, administering, developing, or delivering social, financial, health or chemical dependency treatment services programs.
A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.

Nice To Haves

Knowledge of Washington State Medicaid long-term care related policies and procedures; ability to interpret and apply laws and regulations into training and consultation provided to social services staff.
Knowledge of Home and Community Services programs administered by the DSHS Home and Community Living Administration that may affect our client population.
Experience regarding the CARE tool, ProviderOne system, ACES system, Barcode System, and the LTC Quality Assurance process.
Strong working knowledge of the Microsoft Suite, including Teams, Outlook, PowerPoint, Excel and Word for team collaboration and training.
Knowledge of current training methods and techniques for adult learners.

Responsibilities

Plan, lead, develop, and manage long-term care development projects in the region.
Provide individual and group training and systems support for new and existing social services staff throughout the region.
Conduct regional quality assurance review activities and identify areas of deficiency and subsequent training needs; develop training to remedy identified issues.
Develop, coordinate, and provide technical consultation and training to ensure compliance with program requirements, policies, and procedures.
Participate on task forces, committees, and workgroups to provide program information and consultation services related to long term care services.
Provide case staffing and reviews with field staff and managers.
Periodic travel throughout the region to conduct training and shadow social services staff in the field.