Social and Community Service Worker - Canada Summer Job

The Mustard SEED Society•Red Deer, AB

4d•Onsite

About The Position

The Social and Community Service Worker participates in the delivery of services and programs focused on the alleviation of poverty and homelessness, while building healthy relationships between stakeholders, volunteers, and guests in The Mustard Seed’s diverse community. Reporting to the Community Impact Centre Supervisor, this role helps maintain a safe and welcoming environment where staff, guests, and volunteers become a life-giving community that nurtures hope, health, and transformation. The Social and Community Service Worker supports guests by first listening to and assessing needs, then providing the relevant resources and/or referrals. The position will also assist with intake, initial crisis support, and service tracking. This role will also support The Mustard Seed’s other local Community Impact Centres as needed.

Requirements

A diploma or degree in Social Work or related field preferred
Ability to engage, communicate, and work effectively with a diverse range of people from various cultural and socio-economic backgrounds
Experienced with developing creative solutions to complex challenges and problems
Demonstrated conflict management, networking, and interpersonal communication skills
A self-starter with ability to work well in a cross-functional team
Proficient in Microsoft Office Suite
An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
Be between 18 and 30 years of age
Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
Not a member of the Immediate Family of the Employer or a member of the Immediate Family of an officer or director of the Employer
International students are not eligible participants

Responsibilities

Welcome community members, visitors, and other stakeholders into our Centre; sign in guests in our information database and conduct intakes
Promote programs to guests and encourage participation; aid in the facilitation of programs as needed, including leading volunteers
Collaborate with guests to encourage positive changes in lifestyle and behavior through supportive relationships and day-to-day interactions
Refer and advocate for guests to access programs and services within the organization and with other agencies and partners
Assist with onsite food programming as needed.
Create a safe, healthy, and respectful environment for all community participants, staff, volunteers and visitors accessing our services and programs, with a focus on building meaningful relationships
Provide conflict resolution using non-violent crisis intervention and use de-escalation techniques with a proactive approach
Respond to emergencies, including drug poisonings, and assist in crisis situations.
Perform periodic internal and perimeter safety checks.
Enforce guests’ loss of services as necessary and participate in restorative practices with guests, escalating to the Restoration Committee when necessary.
Ensure daily tidiness and cleanliness of the centre
Ensure all programming materials and equipment are in good working order
Maintain measurables and assessment tools for programming and ensure that these are recorded/met; collect data and generate reports on statistics as required
Ensure incident reports and daily logs are done as required in a timely manner
Receive, process, and sort donations while fostering positive relationships with donors
Participate in all staff training and attend meetings as required
Maintain a high level of confidentiality and professionalism