Droga5 Social Account Manager

Accenture•New York, NY

9d•$54,400 - $145,400•Hybrid

About The Position

Droga5 is looking for a Social Account Manager / PM to sit at the heart of our social practice — equal parts strategic thinker, project conductor, and client champion. You'll own the day-to-day momentum of social programs across iconic brands, connecting creative, strategy, production, and analytics into work that moves fast and lands hard. If you thrive in a fast-moving environment, love keeping ten plates spinning without dropping any, and have a genuine passion for social culture, this role is for you.

Requirements

3+ years of experience in social media account management, project management, or integrated agency roles

Nice To Haves

Solid understanding of social platforms (TikTok, Instagram, YouTube, X) and the content behaviors that drive each
Exceptional organizational skills — you can manage multiple workstreams simultaneously without losing your cool
Strong communicator who writes clearly, speaks confidently, and knows how to tailor a message to the room
Experience with project management and social tools (Asana, Monday, Sprinklr, Sprout, or similar)
A collaborative, solutions-first mindset — you solve problems before they become fires
Genuine enthusiasm for pop culture, digital trends, and the social landscape

Responsibilities

Serve as the primary day-to-day client contact, managing expectations and building trust across stakeholders
Translate client briefs and feedback into clear, actionable direction for internal creative and strategy teams
Prepare and lead status calls, presentations, and review meetings with confidence and clarity
Proactively flag risks, resolve roadblocks, and keep clients informed at every step
Own end-to-end project management for social content — from kickoff through delivery — across always-on and campaign workstreams
Build and manage timelines, content calendars, approval workflows, and status trackers to ensure nothing falls through the cracks
Partner closely with producers, creatives, and strategists to scope work accurately and resource it appropriately
Drive content through multi-layered review and approval processes while maintaining brand standards and deadlines
Maintain clear documentation: briefs, recaps, meeting notes, and workflow guides
Act as the connective tissue between creative, strategy, production, paid media, and analytics teams
Support the Social Account Director in identifying opportunities where social can add value within broader client engagements
Coordinate with legal, comms, and compliance teams to ensure all content meets platform and brand guidelines
Track campaign performance and compile regular reporting to share with clients and inform content strategy
Assist in building wrap reports, learnings documents, and optimization recommendations