SOC Security Officer

Allied Universal • Graniteville, SC

2d • Onsite

About The Position

The SOC Security Analyst will support the security mission within the client’s Regional Security Operations Center (RSOC) and Global Security Operations Center (GSOC), delivering operations within the GPS control room across client sites in the region. The role works with client leadership to support operational best practices and protect people, buildings, and assets. The position is based at a security operations center in Graniteville, South Carolina, and is full-time, with afternoon, evening, and overnight shifts available. Starting base pay is $21.00 per hour. Security experience of at least two years and strong customer service skills are required; candidates must be comfortable using a computer or tablet. A resume is preferred but not required. State security-license training, uniforms, and training are provided at no cost. Weekly and/or instant pay options are available.

Requirements

• At least two years of security operations experience, or previous experience in a Global Security, Command, or similar 24x7 operations-center environment.
• Experience in basic security analysis, problem solving, preliminary inquiries, incident assessment, and report triage.
• High proficiency with IT applications, data entry and retrieval, and keyboard skills of at least 25 words per minute with at least 75% accuracy.
• Basic knowledge of technical security-system elements such as IP networks, servers, and LAN/WAN.
• Basic working knowledge of data-protection policies such as GDPR and the need to protect sensitive information.
• Ability to remain calm under pressure and respond professionally, resiliently, and promptly to incidents, particularly emergencies, with minimal supervision where appropriate.
• Evidence of continuous professional development (CPD).
• Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.
• High proficiency in Microsoft Office applications and ability to use available office-management technology effectively.
• Professional, articulate, and able to exercise independent judgment and discretion.
• Ability to maintain correspondence, discussions, and materials in strict confidence.
• Ability to work overtime as needed.
• Current state driver’s license, clean driving record with no points in the prior three years, insurance at least at the level required by company policy, and ability to operate a vehicle safely; a valid driver’s license is required for driving positions only.
• Outstanding verbal and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients, while functioning as a team player.
• At least 18 years of age for unarmed roles, or 21 or older for armed roles.
• High school diploma or equivalent, or five years of verifiable experience.
• Applicants are subject to a background investigation and, to the extent permitted by law, a drug screen.
• Security licensing may be required before employment, subject to applicable state and local laws and regulations.

Nice To Haves

• A resume is preferred but not required.

Responsibilities

• Provide customer service by carrying out safety and security procedures, following site-specific policies, and participating in emergency response activities when appropriate.
• Respond calmly and use problem-solving skills in incidents and critical situations.
• Conduct regular and random patrols around the business and its perimeter; working conditions may vary by client site.
• Execute RSOC and GSOC standard operating procedures and operate the SOC in required shift patterns.
• Provide high-quality service to local and remote client sites and staff, emphasizing the security and safety of staff, assets, and information.
• Monitor operational network video cameras and operate SOC technologies, including network video and access control systems.
• Coordinate direct action and responses to incidents and alarm activations.
• Compile reports for the SOC Shift Manager for daily, weekly, and monthly reporting to GPS management, and provide written and verbal reports as required.
• Handle telephone enquiries and maintain accurate event logs.
• Actively monitor and respond to critical-system alarms, including physical security system alarms and fire panels.
• Work closely with technical security implementations and incident-management programs to deliver Global Security services.
• Serve as an initial point of contact in emergencies that may affect employee health and safety.
• Communicate effectively with internal and external responders during critical incidents.
• Foster cross-organizational relationships to support risk-information sharing.
• Anticipate customer needs, offer suggestions, and provide exceptional service.
• Monitor multiple screens, systems, and events simultaneously and shift priorities as needed.

Benefits

• Health insurance and 401(k) plans for full-time positions.
• Schedules intended to fit personal life goals.
• Ongoing paid training programs and career-growth opportunities.
• Employee discounts through the perks program.
• State training for a security license, uniforms, and training provided at no cost.
• Weekly and/or instant pay options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED