SOC Security Officer: Cheniere Corpus Christi

DUS Website•Corpus Christi, TX

About The Position

Under limited supervision, the SOC Security Officer provides security and protection for assigned work sites, personnel, and assets. The role monitors access control and electronic inventory control systems, operates CCTV, coordinates radio and telephone communications, maintains shift logs and confidential or sensitive documentation, and answers after-hours site and emergency phone lines. The officer follows established safety and operational procedures and contributes to security operations during crises or emergencies that could threaten safe and secure business operations. Strong verbal communication and appropriate emergency response are critical. Duties may vary according to business necessities and client requirements. The officer executes post orders and site-specific procedures; monitors access control, CCTV, alarms, and other control-center equipment; manages emergency calls and dispatches responders; communicates critical information by phone and radio; documents activity; and responds calmly to incidents. The position also includes routine safety and equipment checks, participation in training and safety meetings, and maintaining attendance, confidentiality, and professional standards. Work may involve different shifts, overtime, or flexible hours according to company or client needs, and the officer may occasionally serve as a patrol/post or badging officer or step into a Lead/Shift Supervisor role when requested. Most work is performed in an industrial setting alongside people in varied functions and roles. The work requires routine sitting, walking, standing, bending, pushing or pulling, and carrying items weighing up to 50 pounds. A post-offer physical and fitness-for-duty evaluation is required. Full-time regular employees may enroll in health insurance, life insurance, a 401(k) retirement plan, and short-term disability insurance, and have access to an employee assistance program.

Requirements

  • At least 18 years of age.
  • High school diploma or equivalent.
  • Two years of prior military, law enforcement, corrections, or private security experience.
  • Previous experience working at a Security Operations Center (SOC) or in a dispatch environment.
  • At least six months of experience in maritime facility security operations.
  • Proficiency with electronic security management applications, including Microsoft Office, video, access control, and alarm management.
  • Knowledge of communications and dispatch operations.
  • Valid driver’s license.
  • State Unarmed Security Officer License, or ability to obtain one.
  • Transportation Worker Identification Credential (TWIC), or ability to obtain one.
  • Ability to speak, read, understand, and write English proficiently.
  • Strong communication and customer service skills; ability to interact professionally and effectively with personnel at all levels, external agencies, and the public.
  • Ability to handle crisis situations calmly and effectively.
  • Successful completion of a criminal background investigation, drug screen, and post-offer physical/fitness-for-duty evaluation as a condition of employment.
  • Ability to work a rotational schedule, different shifts, overtime, or flexible hours according to company or client needs.
  • Ability to perform routine sitting, walking, standing, bending, pushing and/or pulling, and carrying items up to 50 pounds.

Nice To Haves

  • Knowledge of the Maritime Transportation Security Act, applicable Coast Guard Navigation and Vessel Inspection Circulars, and pertinent security regulations.
  • Strong analytical and decision-making skills.
  • Ability to remain calm and mitigate high-stress security situations involving multiple complex operations and large groups of personnel.
  • Ability to understand and operate integrated sensor packages, including audio, video, motion detection, and access control systems.
  • Mature judgment and behavior.
  • Professional conduct demonstrating honesty, integrity, and ethics.
  • Ability to communicate respectfully with visitors, coworkers, vendors, supervisors, managers, customers, and client representatives.
  • Ability to provide clear directions and respond accordingly.
  • Basic phone and computer skills, including email, texting, and two-way radio use.
  • Ability to work well under pressure, independently, and as part of a team.

Responsibilities

  • Understand and execute post orders, including enforcement of client and company policies, rules, and regulations.
  • Provide security-related customer service and emergency response activities.
  • Guard property against damage, fire, theft, and unauthorized entry.
  • Perform security-console and emergency-response duties according to site-specific procedures and standard operating procedures.
  • Monitor the client’s access control system and control access to building areas.
  • Monitor control-center equipment, including CCTV, alarms, police scanners, and printers, to protect assets and personnel.
  • Monitor CCTV activity and initiate responses to site alarms according to procedures.
  • Track the working status of electronic equipment and alert the Site Manager about malfunctions.
  • Monitor local and enterprise systems for incidents or threats to company personnel or assets.
  • Manage emergency calls, dispatch emergency personnel, and ensure required critical communications are made.
  • Communicate clearly and coherently by phone and radio.
  • Respond calmly and constructively to security incidents and emergencies.
  • Complete required forms, logs, and documentation accurately and on time.
  • Assist management and law enforcement officials in emergencies when needed.
  • Conduct monthly fire extinguisher and AED checks.
  • Maintain work areas and personal appearance, and comply with uniform and dress-code requirements.
  • Perform duties associated with basic patrol/post officer roles and, when requested, serve as a patrol/post or badging officer.
  • Report accidents and injuries promptly and maintain a constant state of alertness.
  • Maintain confidentiality, discretion, and professionalism.
  • Participate in safety meetings, safety training, and hazard assessments.
  • Maintain regular and punctual attendance and attend required classroom or virtual training.
  • Step into the Lead/Shift Supervisor role when requested and perform other related duties as assigned.

Benefits

  • Health insurance enrollment opportunity for full-time regular employees.
  • Life insurance enrollment opportunity for full-time regular employees.
  • 401(k) retirement plan enrollment opportunity for full-time regular employees.
  • Short-term disability insurance enrollment opportunity for full-time regular employees.
  • Access to an employee assistance program for full-time regular employees.
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