SOC Operator - Full Time Operator
About The Position
As a Security Operations Center CPR Ready in San Mateo, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Operations Center (SOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a SOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.
Requirements
- At least 6 months of security-related experience is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- CPR certification is preferred.
- A guard card or license is preferred.
- CPR and First Aid certification is preferred.
Responsibilities
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
- Assist company employees in all concerns that pertain to safety and security
- Monitor travel safety and security of company’s employees
Benefits
- Access to a retirement savings plan
- medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
