SOC Operator and Security Officer - Full Time Operator Patrol

Allied Universal • San Mateo, CA

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a SOC Operator and Security Officer - Full Time Operator Patrol in San Mateo, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Patrol Unarmed Officer at a financial institution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. As SOC Operator, you will coordinate with Security Professionals on-site for incidents or emergencies. Interact with employee and client. Escalate any property damage on site to the proper channels. Communicate via phone, email and in person with various stake-holders. You will deliver exceptional customer service, communicate professionally, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable, innovative team and caring culture that puts people first.

Requirements

• Possess at least 6 months of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• CPR and First Aid certification is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors at a financial services location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, access-control concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols of office areas, entrances, parking areas, and the perimeter to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as required, and maintain accurate logs and incident documentation.
• Communicate professionally with site personnel, visitors, and Allied Universal leadership regarding security-related observations, incidents, and policy concerns.
• Coordinate with Security Professionals on-site for incidents or emergencies.
• Interact with employee and client.
• Escalate any property damage on site to the proper channels.
• Communicate via phone, email and in person with various stake-holders.
• Deliver exceptional customer service, communicate professionally, and respond to security-related concerns with integrity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED