SOC Experience Lead

RS Assurance & Advisory

2d • Remote

About The Position

The SOC Experience Lead owns the end-to-end client experience across SOC 1 and SOC 2 engagements, serving as the primary relationship manager and trusted advisor for assigned clients. The role leads onboarding, kickoff meetings, status updates, and ongoing communication; sets clear expectations for timelines, deliverables, and responsibilities; resolves concerns; and supports a consistent, high-quality compliance journey.

The role guides clients through SOC 1 and SOC 2 readiness and compliance, including explaining requirements, Trust Services Criteria, and control expectations. It coordinates gap assessments, evidence collection, control mapping, remediation, documentation reviews, and collaboration with external CPA firms and auditors. The position also tracks findings, exceptions, remediation plans, and outstanding compliance work.

The SOC Experience Lead helps develop and scale RSAA's SOC advisory services by improving service delivery, client retention, and operational efficiency; creating standardized methodologies and client-facing resources; identifying additional advisory opportunities; and collaborating with leadership on service offerings, pricing, resource planning, and practice growth.

Requirements

• At least 5 years of experience in SOC 1, SOC 2, IT audit, risk management, or security compliance.
• Strong working knowledge of SOC 2 Trust Services Criteria and SOC 1 requirements.
• Experience managing SOC readiness, gap assessments, and compliance engagements.
• Understanding of common security frameworks such as ISO 27001, NIST, and PCI DSS.
• Experience working directly with clients and senior-level stakeholders.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple engagements in a fast-paced consulting environment.
• Experience working with GRC platforms and compliance automation tools.

Nice To Haves

• CPA, CISA, CISSP, CISM, or other relevant certifications.
• Experience working within a cybersecurity consulting, audit, or advisory firm.
• Familiarity with SOC 2 audit evidence platforms such as Vanta, Drata, Secureframe, or similar tools.
• Experience coordinating with independent CPA firms and external auditors.
• Previous experience building or managing a SOC advisory or compliance practice.

Responsibilities

• Own the end-to-end client experience across SOC 1 and SOC 2 engagements.
• Serve as the primary relationship manager and trusted advisor for assigned clients.
• Lead client onboarding, kickoff meetings, status updates, and ongoing communications.
• Establish expectations, timelines, deliverables, and responsibilities.
• Identify client concerns, resolve issues, and maintain strong client relationships.
• Guide clients through SOC 1 and SOC 2 readiness and compliance processes.
• Help clients understand SOC requirements, Trust Services Criteria, and control expectations.
• Coordinate gap assessments, evidence collection, control mapping, and remediation activities.
• Review control documentation, policies, procedures, and supporting evidence for completeness and readiness.
• Coordinate with external CPA firms and auditors during examinations.
• Track findings, exceptions, remediation plans, and outstanding compliance activities.
• Help develop and scale RSAA's SOC advisory services.
• Identify opportunities to improve service delivery, client retention, and operational efficiency.
• Develop standardized SOC readiness methodologies and client-facing resources.
• Identify opportunities for additional advisory services and ongoing client support.
• Collaborate with leadership on service offerings, pricing, resource planning, and practice growth.

Benefits

• Opportunity to take a leadership role in a growing advisory practice.
• Direct impact on the development and expansion of RSAA's SOC services.
• Work with a diverse range of organizations across different industries.
• Collaborative and remote-first working environment.
• Opportunity to shape processes, service delivery, and the future direction of the practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed