SOC Analyst

Arctiq • Nashville, TN

171d • Remote

About The Position

Arctiq is hiring multiple Tier 1 and Tier 2 SOC Analysts to staff Day, Swing, and Night shifts. The SOC Analyst serves as a frontline defender for a diverse portfolio of managed clients, monitoring detections, triaging alerts, leading investigations, executing response playbooks, and helping improve threat detection and response. The role is suited to analytical, curious, and resilient practitioners who enjoy fast-paced work, exposure to varied environments and technologies, and protecting customers.

Requirements

• At least one year in an IT security role or an IT support role with significant security responsibilities.
• Working knowledge of TCP/IP, common protocols, Windows and Linux fundamentals, Active Directory / Entra ID, cloud basics (Azure, AWS, or GCP), and common attacker techniques.
• Familiarity with at least one SIEM and one EDR/XDR platform.
• Comfort writing or modifying basic queries such as KQL or SPL.
• Effective communication and ability to collaborate in a diverse, high-performance team environment.
• Strong commitment to customer service.
• Must be legally authorized to work in the country where they reside.
• Must submit to a background examination.

Nice To Haves

• Candidates located in or near Nashville, Tennessee, or Duluth, Georgia, are preferred.

Responsibilities

• Continuously monitor and triage alerts and detections across SIEM, EDR/XDR, identity, email, network, and cloud telemetry for managed clients, applying severity classification and initial enrichment.
• Investigate suspicious activity end-to-end, from validation and pivoting through root-cause analysis, using knowledge of attacker tradecraft, the MITRE ATT&CK framework, and the cyber kill chain.
• Execute documented response playbooks to contain threats, including isolating hosts, disabling compromised accounts, blocking indicators, resetting credentials, and coordinating handoffs with client and engineering teams.
• Partner with Detection Engineering to reduce noise and false positives and propose, test, and deploy analytics, automations, and SOAR playbooks.
• Maintain audit-grade case documentation, including notes, timelines, and customer-facing communications, in the ticketing and case-management system.
• Meet triage, investigation, and notification SLAs while maintaining accuracy, low false-positive rates, and client satisfaction.
• Contribute lessons learned to detections, playbooks, runbooks, and knowledge-base articles in partnership with SOC Leadership and Detection Engineering.
• Work an assigned shift in a 24x7 rotation, including weekends and holidays as scheduled, and respond to on-call escalations when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed