SOAR Benefits Specialist

Brightli • Independence, MO

6d • Onsite

About The Position

The SOAR Benefits Specialist uses the SSI/SSDI Outreach, Access and Recovery (SOAR) model to help adults affected by homelessness and co-occurring disorders navigate SSI/SSDI applications and access other entitlement benefits. The role supports people in completing applications, gathering documentation, and obtaining benefits as part of the organization’s broader mission to provide comprehensive support and empower those in need.

The specialist works collaboratively with persons served, the Social Security Administration (SSA), Disability Determination Services (DDS), health staff, and partner programs. The position also involves tracking applications and outcomes, documenting contacts and progress, and supporting program development and quality assurance. The role is full-time and based in Independence, Missouri.

Requirements

• Bachelor’s degree.
• Ability to become a certified SOAR (SSI, SSDI, Access and Recovery) service provider.
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Completion of New Hire Orientation at the beginning of employment.
• Completion of all training requirements, including Relias, at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.

Nice To Haves

• Experience working in the behavioral health field.

Responsibilities

• Complete SSI/SSDI applications according to program policies and procedures.
• Link persons served to the SSA and coordinate information and documents between the SSA and DDS.
• Deliver and electronically transfer application forms to the SSA.
• Collect existing medical evidence, including information from outside treating sources.
• Complete assessments and write medical summary reports for persons served as assigned or identified.
• Coordinate and communicate with the primary Integrated Health Coach and team.
• Collaborate with representative payee services as needed.
• Follow up with the SSA and DDS as needed.
• Collect SOAR outcome data, including monthly approvals and year-end approval data.
• Track SOAR applications according to grant requirements.
• Refer people who are not eligible for benefits advocacy services to partner programs.
• Identify information and collect documentation needed for benefits applications, including consent and authorization forms.
• Document contacts with persons served and chart progress.
• Assist with program development and quality assurance activities as directed by the supervisor.
• Complete annual training requirements established by the agency and supervisor.
• Perform other related tasks as assigned by the supervisor.

Benefits

• Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
• Mileage reimbursement for work functions requiring travel.
• Employee discounts for hotels, theme parks, attractions, and college tuition.
• Paid time off package for full-time employees.
• Health, dental, vision, retirement, and life benefits, among others, for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level