SNOWSPORTS ASSISTANT DIRECTOR

BRIDGER BOWL • Bozeman, MT

7d • $36 - $40 • Onsite

About The Position

Support the Snowsports Director in the daily operation of the Snowsports School by helping lead staff, oversee lesson operations, and ensure an exceptional guest experience. Assist with scheduling, training, supervision, and administrative tasks while promoting safety, teamwork, and high-quality instruction. Work closely with other departments to ensure efficient operations and serve as the department leader in the Director's absence.

Requirements

• Customer service experience, including excellent communication skills, both verbal and written.
• Experience managing and leading employees as part of an operations team.
• Knowledge of Point-of-Sale systems, Scheduling platforms, Personnel management software, and additional computer applications.
• Previous experience with the Snowsports industry including current PSIA or AASI certification.
• Demonstrate good judgment and maintain a positive, professional, and enthusiastic attitude throughout the season.
• Be reliable, punctual, and dependable; adhere to a consistent schedule, including holidays.
• Display a genuine desire to share knowledge of the sport and inspire others to enjoy it.
• Exercise discretion and maintain confidentiality of all protected information.
• Follow operational procedures with attention to detail and accuracy.
• Be flexible and adaptable to ever-changing situations and workload.
• Maintain a clean and orderly work environment.
• Comply with and enforce Bridger Bowl policies and procedures.
• Contribute to Bridger Bowl's overall sustainability goals.
• Employment is contingent upon successful completion of a criminal background check.
• Applicants must be legally authorized to work in the United States, and Bridger Bowl does not currently provide visa sponsorships.
• Successful candidates must have the ability to understand and communicate in English with adequate proficiency to follow directions from a supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and effectively communicate with visitors and staff.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation(s).

Nice To Haves

• Support the Snowsports Director with annual budget planning.
• Support marketing and public relations initiatives in collaboration with the Snowsports Director.
• Attend and participate in required meetings, training sessions, and seasonal planning efforts.

Responsibilities

• Ensure a high level of guest service across all Snowsports programs, lesson sales, and on-snow experiences.
• Assist with on-snow operations, including class splits, instructor assignments, and scheduling to ensure exceptional guest experiences and consistent lesson delivery.
• Support office operations, including lesson sales, scheduling, and guest service.
• Assist with hiring, onboarding, training, and scheduling staff to maintain appropriate staffing levels aligned with departmental and business needs.
• Assist in the development and delivery of training programs, including instructor development, clinics, and cross-disciplinary training opportunities.
• Provide ongoing coaching, performance evaluations, and timely, actionable feedback while maintaining accurate performance documentation.
• Maintain a clean, organized, and professional work environment.
• Ensure staff compliance with Bridger Bowl policies, procedures, and service standards.
• Manage the department as a profit center by maintaining operations within budget and supporting the Director with annual budget planning.
• Maintain accurate records, reports, and database systems while ensuring the confidentiality of protected information.
• Support the Snowsports Business and Operations Managers’ duties in their absence to ensure operational continuity.
• Assist with inventory management, equipment needs, uniforms, and departmental supplies.
• Support marketing and public relations initiatives in collaboration with the Snowsports Director.
• Attend and participate in required meetings, training sessions, and seasonal planning efforts.
• Perform additional duties as assigned by the Director.

Benefits

• Free Employee Season Ski Pass
• Montana Ski Area Association (MSAA) – free day tickets
• Day passes to Crosscut Mountain Sports Center
• Aflac Accidental Insurance coverage while employed
• Sick leave based on hours worked
• Local Bozeman Ski Shop discounts
• Bridger Bowl employee discounts on food, lessons, rentals, and retail purchases.
• Employee Ski Day

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed