Snow School Supervisor

Government of Alberta

6d•CA$27 - CA$34•Onsite

About The Position

The Snow School Supervisor at Hidden Valley Ski Resort plays a pivotal leadership role within the Snow School team. The Supervisor ensures the smooth, professional operation of all Snow School activities and fosters a positive, fun, and engaging environment for staff and guests. This position is primarily outdoors in variable winter conditions and requires strong physical stamina. Cross-departmental support may be required to meet operational needs.

Requirements

High School diploma and two years of related experience in teaching, coaching or working with youth.
Minimum Level 2 CSIA (Ski Instructor Certification) or CASI (Snowboard Instructor Certification) or equivalent.
Minimum one year of supervisory experience.
Valid Class 5 Driver’s License (or equivalent) and 3-year Driver’s Abstract.
Recognized current Intermediate Standard First Aid and CPR Level “C”/AED Certificates are needed, and must be maintained as current for the entire period of hire by the employee.

Nice To Haves

Excellent customer service skills and interpersonal skills.
Level 3 CASI with trainer certification.
Knowledge of park facilities/services, especially Hidden Valley Ski Resort.
Sound knowledge of ski industry practice within a snow school environment.

Responsibilities

Providing ski and/or snowboard lessons to guests of all ages, including school groups
Delivering consistent, high-quality guest experiences.
Ensuring departmental operating procedures and standards are followed.
Supervising staff, including scheduling, time sheet management, work planning, and training.
Ensuring compliance with departmental policies and procedures.
Effectively addressing and resolving customer concerns.
Assisting with snow and ice removal from walkways using appropriate equipment.
Assisting in set-up and cleanup of ski hill facilities.
Supporting ongoing staff development in teaching techniques and skill progression.
Maintaining a strong working knowledge of CSIA/CASI teaching methodologies.
Participating in and following Occupational Health and Safety (OH&S) policies and procedures.