Snow Sports Supervisor

Alterra•Stratton, VT

8d•$24 - $28•Onsite

About The Position

As a Mountain Snow Sports (MSS) School Supervisor, you will play a key leadership role supporting instructors and ensuring daily operations run smoothly and efficiently. Working closely with management and peers, you will lead by example, coach instructors, manage logistics, and help deliver outstanding guest experiences. This role requires strong leadership, organizational, and communication skills as well as a passion for snow sports and instruction. The pay range for this role is $24.00 - $28.00 per hour.

Requirements

High School Diploma, or equivalent
PSIA/AASI certifications or equivalent
Ski/Snowboarding Instructor for 1 season full-time or 2-3 seasons part-time
Experience using Microsoft Office Suite
Willingness & ability to learn new computer systems
Ability to problem solve with management team and independently
Previous experience working in guest service
Ability to work in a fast-paced environment
Self-starter- quick thinker

Nice To Haves

Experience using resort POS systems a plus

Responsibilities

Lesson assignments, including generation of daily reports
Assist and facilitate the check in process at assigned department’s daily line up
Staff scheduling within our scheduling systems
Be present, available, and engaged with instructors and guests, on hill and in a supportive leadership capacity
Coach and mentor fellow staff members
Oversee lessons to ensure quality
Support management with payroll and labor management duties
Ensure essential information is communicated in a timely and accurate manner to both upper managers, peers, and instructor staff members.
Work with management team to find a resolutions in a timely manner.
Managing indoor and outdoor program set up and upkeep during the day
Teaching lessons when needed
Build relationship with instructors and families within the program
The supervisors working within our seasonal programs will be required to send weekly Newsletter communications to the staff and guests within that program
Conduct thorough end-of-season analysis of individual and departmental strengths and opportunities in evaluations and planning
This position may require work duties assisting other departments as assigned

Benefits

Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
Free or discounted multi-resort dependent season passes
Free or discounted IKON pass
Discounted golf & fitness center memberships
Employee childcare rates & discounted seasonal programs
Retail + F&B discounts
Friends & family tickets
Onsite medical clinic
Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
401(k) plan with company match
Discounted tuition plan
Paid parental leave
Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees