Snow and Ice Operations Team Member

Prescription Landscape•Shakopee, MN

22h

About The Position

The Snow and Ice Operations Team performs assigned winter services safely, promptly, and completely. Team members clear sidewalks, entrances, walkways, and other areas; apply deicing materials; operate authorized equipment; protect people and property; and document service. Applicants may be considered for either Team Member or Crew Lead placement. Recruiters and hiring managers determine placement based on experience, qualifications, demonstrated capabilities, and Company needs. Crew Leads additionally prepare, direct, and monitor crews; coach Crew Members; oversee safety and quality; and escalate site or staffing concerns to the applicable Campus Supervisor or Production Manager. The work is outdoors in changing winter conditions and may involve weather-driven assignments, early mornings, nights, weekends, holidays, extended shifts, and overtime. The pay range is $22–$35 per hour.

Requirements

Ability to understand and follow site maps, work tickets, route plans, safety information, weather-response instructions, and verbal direction.
Dependable attendance and ability to respond within established call-in and event-readiness expectations.
Ability to use mobile devices and Company systems for timekeeping, work tickets, materials, photographs, issues, and quality documentation.
Clear communication, sound judgment, teamwork, and professional conduct consistent with the Employee Handbook and Company standards.
Ability to safely perform the essential duties of the assigned position, with reasonable accommodations where applicable.
For Crew Leads: previous snow and ice, landscape, construction, or comparable field experience and demonstrated ability to safely perform assigned service work.
For Crew Leads: prior lead experience or demonstrated readiness to direct, train, and support a small field crew.
For Crew Leads: valid driver’s license and ability to meet Company driving requirements; DOT qualification when required for assigned vehicles.
Ability to regularly stand, walk, bend, kneel, squat, reach, push, pull, climb, and work with hands for extended periods.
Ability to frequently lift and carry up to 50 pounds independently and heavier items with assistance or approved lifting methods.
Ability to work outdoors in darkness, precipitation, extreme cold, wind, ice, traffic, noise, exhaust, vibration, and changing winter conditions.
Ability to wear required PPE and remain available for weather-driven assignments, including early mornings, nights, weekends, holidays, extended shifts, and overtime.

Responsibilities

Shovel, scrape, sweep, and clear assigned pedestrian areas to required widths and service standards, including detail work around entrances, ramps, stairs, hydrants, drains, loading areas, and other priority points.
Apply approved deicing materials at directed rates and locations while avoiding waste, overapplication, tracked material, and contact with sensitive surfaces or plantings.
Operate assigned equipment only after training and authorization, including snowblowers, sidewalk tractors, Ventrac SSVs, Snowrators, and spreaders.
Follow site specifications, work sequences, site plans, and material directions; communicate obstacles, refreeze, drifting, access issues, property conditions, hazards, and out-of-scope work.
Complete pre-use checks and inspections; use required PPE and safe lifting and shoveling techniques; maintain safe separation from vehicles and equipment; and follow pedestrian, backing, fueling, and refueling procedures.
Keep tools, equipment, vehicles, materials, and work areas clean, stocked, secured, and ready for deployment.
Maintain alertness, take required breaks, rotate tasks when directed, and promptly report fatigue, cold stress, injuries, near misses, damage, equipment defects, spills, and other hazards.
Communicate professionally, follow direction and Company procedures, support the crew, and remain at the assigned site or staging area until released by the Crew Lead or applicable supervisor.
Stop and correct unsafe work within assigned authority and promptly escalate serious hazards, incidents, and conditions requiring additional support.
For Crew Leads: review site plans, work tickets, forecasts, service priorities, staffing, equipment, and materials before deployment; arrive early to prepare the crew.
For Crew Leads: translate event plans into assignments, demonstrate work, establish safe zones and communication methods, monitor pace and quality, and adjust activities within the approved plan.
For Crew Leads: account for crew members, verify timekeeping, manage breaks and fatigue within Company requirements, and promptly communicate staffing gaps.
For Crew Leads: coach Crew Members respectfully and report attendance, conduct, training, safety, and performance concerns to the applicable Campus Supervisor or Production Manager.
For Crew Leads: serve as the onsite contact for routine production matters and refer scope, pricing, complaints, and customer commitments to management.
Perform and lead clearing, detail work, equipment operation, and deicing according to site specifications and material directions.
Conduct service checks and final walkthroughs, correct missed work, monitor completeness and quality, and report refreeze, drifting, damage, access limitations, hazards, and out-of-scope conditions.
Accurately and promptly complete time entries, work tickets, notes, material quantities, issues, photographs, and required quality documentation, including Aspire and Sitefotos records.
Prepare crews for safe deployment; verify PPE, communication devices, first-aid supplies, equipment, fuel, and materials are ready and secured.
Model safe work, correct unsafe behavior within role authority, monitor crew readiness and fatigue, and promptly escalate injuries, near misses, property damage, equipment defects, spills, and serious hazards.
Meet attendance and readiness expectations, follow direction, and remain available until properly released.
Organize people, equipment, materials, and work sequences to meet deadlines and approved labor expectations (Crew Leads).
Route customer requests, complaints, and scope questions to the appropriate leader (Crew Leads).