Snow and Ice Operations Team Member

Prescription Landscape•Crystal, MN

About The Position

The Snow and Ice Operations Team performs assigned winter services safely, promptly, and completely. Team Members clear sidewalks, entrances, walkways, and other areas; apply deicing materials; operate authorized equipment; protect people and property; and document service. Applicants may be considered for either Team Member or Crew Lead placement. Recruiters and hiring managers determine placement based on experience, qualifications, demonstrated capabilities, and Company needs. Crew Leads additionally prepare, direct, and monitor crews; coach Crew Members; oversee safety and quality; and escalate site or staffing concerns to the applicable Campus Supervisor or Production Manager. They review plans and resources before deployment, assign and monitor work, verify service quality and documentation, and serve as the onsite contact for routine production matters. Scope, pricing, complaints, and customer commitments are referred to management. The position involves outdoor work in changing winter conditions, including darkness, precipitation, extreme cold, wind, ice, traffic, noise, exhaust, and vibration. Assignments may require early mornings, nights, weekends, holidays, extended shifts, and overtime. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

Ability to understand and follow site maps, work tickets, route plans, safety information, weather-response instructions, and verbal direction.
Dependable attendance and ability to respond within established call-in and event-readiness expectations.
Ability to use mobile devices and Company systems for timekeeping, work tickets, materials, photographs, issues, and quality documentation.
Clear communication, sound judgment, teamwork, and professional conduct consistent with the Employee Handbook and Company standards.
Ability to safely perform the essential duties of the assigned position, with reasonable accommodations where applicable.
For Crew Leads: previous snow and ice, landscape, construction, or comparable field experience and demonstrated ability to safely perform assigned service work.
For Crew Leads: prior lead experience or demonstrated readiness to direct, train, and support a small field crew.
For Crew Leads: valid driver’s license and ability to meet Company driving requirements; DOT qualification when required for assigned vehicles.
Regularly stand, walk, bend, kneel, squat, reach, push, pull, climb, and work with hands for extended periods.
Frequently lift and carry up to 50 pounds independently and heavier items with assistance or approved lifting methods.
Wear required PPE, maintain alertness, take required breaks, and report fatigue or any condition that could affect safe performance.
Remain available for weather-driven assignments, which may include early mornings, nights, weekends, holidays, extended shifts, and overtime.

Responsibilities

Shovel, scrape, sweep, and clear assigned pedestrian areas to required widths and service standards, including detail work at entrances, ramps, stairs, hydrants, drains, loading areas, and other priority points.
Apply approved deicing materials at directed rates and locations while avoiding waste, overapplication, tracked material, and contact with sensitive surfaces or plantings.
Operate assigned equipment only after receiving training and authorization.
Follow site specifications, work sequences, site plans, and material directions; promptly communicate obstacles, refreeze, drifting, access issues, property conditions, hazards, and out-of-scope work.
Complete pre-use checks and inspections; use required PPE and safe lifting, shoveling, pedestrian, backing, fueling, and refueling procedures; maintain safe separation from vehicles and equipment.
Keep tools, equipment, vehicles, materials, and work areas clean, stocked, secured, and ready for deployment.
Maintain alertness, take required breaks, rotate tasks when directed, and report fatigue, cold stress, injuries, near misses, damage, equipment defects, spills, and other hazards.
Communicate professionally, follow direction and Company procedures, support the crew, and remain at the assigned site or staging area until released by the Crew Lead or applicable supervisor.
Stop and correct unsafe work within assigned authority and escalate serious hazards, incidents, and conditions requiring additional support.
As a Crew Lead, review site plans, work tickets, forecasts, priorities, staffing, equipment, and materials before deployment; arrive early to prepare the crew.
As a Crew Lead, translate event plans into assignments, demonstrate work, establish safe zones and communication methods, monitor pace and quality, and adjust activities within the approved plan.
As a Crew Lead, account for crew members, verify timekeeping, manage breaks and fatigue within Company requirements, and communicate staffing gaps.
As a Crew Lead, coach Crew Members respectfully and report attendance, conduct, training, safety, and performance concerns to the applicable Campus Supervisor or Production Manager.
As a Crew Lead, serve as the onsite contact for routine production matters and refer scope, pricing, complaints, and customer commitments to management.
Perform and lead clearing, detail work, equipment operation, and deicing according to site specifications and material directions.
Conduct service checks and final walkthroughs, correct missed work, monitor completeness and quality, and report refreeze, drifting, damage, access limitations, hazards, and out-of-scope conditions.
Accurately and promptly complete time entries, work tickets, notes, material quantities, issue reports, photographs, and required quality documentation, including Aspire and Sitefotos records.
As a Crew Lead, prepare crews for safe deployment and verify that PPE, communication devices, first-aid supplies, equipment, fuel, and materials are ready and secured.
As a Crew Lead, model safe work, correct unsafe behavior within role authority, monitor crew readiness and fatigue, and escalate injuries, near misses, property damage, equipment defects, spills, and serious hazards.
Meet attendance and readiness expectations, complete assigned work to site specifications and event timelines without sacrificing safety or quality, and responsibly inspect, use, clean, secure, and report equipment and materials.
As a Crew Lead, verify completed work and organize people, equipment, materials, and work sequences to meet deadlines and approved labor expectations; provide direction and coaching and maintain accurate timekeeping.