SMB Business Development Rep Associate - AfterPay

Block•Bay Area, CA, United States of America, CA

1d•$21 - $42

About The Position

Afterpay is seeking a high-energy, results-driven, motivated Outbound SMB Business Development Representative to support its North American e-commerce payments business. The role focuses on connecting with small and medium-sized business owners and executives, discussing commerce and payments, and generating interest in Afterpay and Cash App Pay. The representative will identify, prospect, and conduct personalized outreach to prospective businesses, using communication skills and curiosity about online business operations. The position also requires comfort with software interfaces used to build and manage a sales pipeline, including Salesforce CRM.

Requirements

At least 1 year of relevant experience in customer service or a sales-related role.
Demonstrated ability to meet and exceed KPIs and targets.
Exceptional written and verbal communication skills, including on the phone.
Excellent organizational and time-management skills.
Self-motivation, competitiveness, and the ability to work quickly and effectively.
Comfort with cold calling and speaking with C-level executives and business owners.
High enthusiasm and energy.

Nice To Haves

Outbound sales experience.
Expertise with common software such as Salesloft, G Suite, and Salesforce.
Payments or e-commerce experience.

Responsibilities

Use cold outreach strategies to develop new leads and opportunities with retailers in the upper SMB to MM segments ($1 million–$50 million).
Develop and maintain a high-volume sales pipeline to meet monthly and quarterly KPIs and targets.
Engage new accounts and maintain existing accounts to drive interest in Afterpay and Cash App Pay.
Conduct needs analyses to understand prospective clients’ requirements and pain points.
Maintain accurate, up-to-date records in Salesforce to support a smooth handover to an Account Executive.