SMB Account Executive

Block•Bay Area, CA, United States of America, CA

1d•Remote

About The Position

Since opening our doors in 2009, Square has evolved to meet the changing needs of commerce. Initially enabling simple payment processing, we expanded into integrated, omnichannel solutions for inventory management, buy now, pay later, appointment booking, customer engagement, and staff management. We've also embedded financial services at the point of sale, offering business loans and cash flow management. Afterpay further enhances our goal of providing omnichannel tools that drive meaningful value and growth, helping sellers of all sizes – from startups to large enterprises – compete at a larger scale and capture the next generation of shoppers. We are building a significant and lasting business, empowering sellers worldwide to do the same.

Requirements

1-2 years of inside sales or full-cycle closing experience, ideally in a fast-paced SaaS, payments, or SMB-focused environment.
Proven ability to exceed quota and close business in a high-volume, short-cycle motion.
Strong phone, video, and written communication skills.
A hunter's mindset focused on disciplined outbound outreach, allowing you to build and accelerate pipeline independent of inbound demand.
Curiosity and empathy: dig into the customer's business, uncover real needs, and position the right solution with confidence.
Ability to thrive in ambiguity — self-motivated, coachable, and hungry to grow.
CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
A team-first attitude — celebrate wins together, share learnings, and raise the bar for those around you.

Responsibilities

Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
Engage and convert a steady flow of warm inbound leads from marketing, partnerships, and product interest.
Supplement your pipeline with outbound prospecting: identify new opportunities, craft personalized outreach, and create demand.
Quickly qualify, demo, and close, managing time and priorities effectively in a high-volume environment.
Understand customer pain points and deliver value-based, consultative solutions that drive measurable impact.
Collaborate across teams (Onboarding, Product, Marketing, and Support) to ensure a seamless customer experience and continuous feedback loop.
Track and forecast your pipeline accurately in Salesforce, using metrics to improve performance.
Consistently hit and exceed monthly and quarterly revenue goals.