SMB Account Executive

SurveyMonkeyOttawa, ON
Hybrid

About The Position

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

Requirements

  • 1-2+ years of full-cycle sales experience, specifically navigating complex organizational structures (experience selling to Marketing, HR, or IT is a plus).
  • A track record of generating pipeline through outbound value-selling, inbound marketing leads, and product-led growth signals.
  • Demonstrated success applying MEDDPICC or a comparable framework to manage stakeholders and close enterprise-level deals.
  • Direct experience using Salesforce, Outreach, Gong, and ZoomInfo to manage a book of business.
  • Proactive in adopting AI productivity tools to automate administrative tasks, allowing for more "high-value" human interaction and deeper strategic account planning.
  • Experience building formal business cases, developing internal Champions, and executing Mutual Action Plans (MAPs).

Nice To Haves

  • experience selling to Marketing, HR, or IT is a plus

Responsibilities

  • Manage the entire sales motion from initial prospecting and outbound outreach to consultative positioning, complex negotiation, and closing.
  • Identify and qualify high-value prospects and expansion opportunities using tools like ZoomInfo and Outreach.
  • Apply the Sandler selling methodology and MEDDPICC framework to uncover customer needs, map capabilities, and articulate ROI.
  • Utilize Salesforce and Gong to track deal progress, maintain accurate forecasting, and refine strategies based on interaction insights.
  • Prioritize accounts and manage multiple workstreams concurrently to consistently achieve quota and maintain a healthy pipeline.

Benefits

  • medical, dental, vision, life, and disability insurance
  • RRSP matching
  • flexible spending & health savings account
  • paid holidays
  • paid time off
  • employee assistance program
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