SMB Account Executive

SurveyMonkey
Remote

About The Position

SurveyMonkey is seeking an SMB Account Executive to manage the full-cycle sales process for SurveyMonkey’s enterprise suite. This role focuses on new logo acquisition and converting existing self-service users with fewer than 1,000 employees. The Account Executive will identify unique mission-driven needs and build ROI-based business cases for diverse public and private-sector stakeholders, while leveraging AI and various Sales platforms to maintain a disciplined pipeline from initial prospecting through to close.

Requirements

  • 1-2+ years of full-cycle B2B sales experience, specifically navigating complex organizational structures (experience selling to Marketing, HR, or IT is a plus).
  • A track record of generating pipeline through outbound value-selling, inbound marketing leads, and product-led growth signals.
  • Demonstrated success applying MEDDPICC or a comparable framework to manage stakeholders and close enterprise-level deals.
  • Direct experience using Salesforce, Outreach, Gong, and ZoomInfo to manage a book of business.
  • Proactive in adopting AI productivity tools to automate administrative tasks, allowing for more "high-value" human interaction and deeper strategic account planning.
  • Experience building formal business cases, developing internal Champions, and executing Mutual Action Plans (MAPs).

Responsibilities

  • Manage the entire sales motion from initial prospecting and outbound outreach to consultative positioning, complex negotiation, and closing.
  • Identify and qualify high-value prospects and expansion opportunities using tools like ZoomInfo and Outreach.
  • Apply the Sandler selling methodology and MEDDPICC framework to uncover customer needs, map capabilities, and articulate ROI.
  • Utilize Salesforce and Gong to track deal progress, maintain accurate forecasting, and refine strategies based on interaction insights.
  • Prioritize accounts and manage multiple workstreams concurrently to consistently achieve quota and maintain a healthy pipeline.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • RRSP matching
  • flexible spending account
  • health savings account
  • paid holidays
  • paid time off
  • employee assistance program
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