Smartsheet Solutions Analyst

Welltower Careers • Plano, TX

14h

About The Position

The Smartsheet Solutions Analyst is responsible for supporting project efforts for our Capital Projects. The Smartsheet Solutions Analyst will be responsible for quantitative analysis, reporting, training and addressing related questions and inquiries from internal stakeholders. The Smartsheet Solutions Analyst will manage several projects independently and play an integral role in task automation initiatives.

Requirements

• Experience: 2 or more years work experience in Consulting or Project Management related to IT, Finance, Accounting, or similar roles.
• Advanced proficiency in Smartsheet required
• Education: Bachelor's degree in finance, Accounting, IT or related field preferred.
• Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

Nice To Haves

• Industry experience and/or demonstrated business acumen in real estate, financial services, or health care preferred.
• Experience with cloud-based, SaaS system configuration preferred (e.g. Salesforce, etc.)

Responsibilities

• Project Management Support
• Work closely with internal clients to identify areas for improvement and developing and implementing solutions
• Support project prioritization, PMO efforts, and project status reporting
• Document requirements, scope, plan/ timelines, process flows, key decisions, resource needs, and perform initial modeling (e.g. Excel)
• Support the completion of project deliverables
• Organize and support kick-off meetings, status updates, and design workshops
• Lead testing efforts
• Communicate with project stakeholders and organizational leaders
• Implement automation and efficiency initiatives
• Work with the business and technical contacts to scope and execute automation opportunities using SmartSheet
• Improve efficiency of existing systems and processes
• Support internal stakeholders to keep systems updated for changing business needs
• Attend workshops and conferences to comprehend the new software information and implement as needed to improve our process.
• Serve as key technical contact for numerous software applications.
• Drive configuration changes and related testing
• Support the primary business owners on technical questions
• Liaise with internal applications team.
• Support integration of software with other Welltower systems
• Attend Yardi bi-weekly call to solve outstanding issues and check for updates.
• Quantitative Analysis to Support Project Efforts
• Develop business cases to quantify costs and benefits of a project
• Identify baseline KPIs and track improvement throughout project efforts
• Participate and/or lead vendor evaluation and selection efforts with costs/benefits in mind
• Conduct initial business analysis using Excel or other desktop programs
• Reporting
• Maintain enterprise project priority and status
• Analyze operational metric reporting to uncover process improvement opportunities
• Report on application spend, risk, and key dates
• Develop new reports from managed systems to support business needs
• Query and analyze large data sets through ad-hoc query tools such as SQL or application specific query tools
• Training
• Provide Yardi, SmartSheet, other technical training and documentation for key systems to internal stakeholders with varying levels of technical experience.
• Create and update swimlanes for all workflows and processes.
• Create a training package for new hires.
• Lead the training video creation project.

Benefits

• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Comprehensive and progressive Medical/Dental/Vision options
• Professional Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees