Business Solutions Analyst

Journey Group • Sioux Falls, SD

1d • Onsite

About The Position

Journey Group is seeking a proactive and analytical Business Solutions Analyst to join our Technology team in Sioux Falls, SD. This role serves as a bridge between business operations and technology, helping identify opportunities for process improvements, system enhancements, reporting solutions, and operational efficiencies across the organization.

Requirements

• Associate degree in Business, Information Systems, or a related field; or an equivalent combination of education and experience.
• 1+ years of experience in business analysis, business applications, process improvement, or related IT/business roles.
• Understanding of business operations, workflows, and process improvement principles.
• Ability to gather requirements, analyze business needs, and recommend practical solutions.
• Experience creating reports, dashboards, and business insights using tools such as Power BI, Tableau, or Excel.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to manage multiple priorities and adapt to changing business needs.
• Strong organizational, documentation, and project coordination skills.
• Effective verbal and written communication skills with the ability to work across all levels of the organization.
• Ability to collaborate with business stakeholders, technical teams, and third-party vendors.
• Self-motivated team player who can work independently while maintaining a high level of professionalism and confidentiality.
• Strong time management skills with the ability to prioritize work and meet deadlines.
• Valid driver's license with a safe driving record.

Nice To Haves

• Project management experience preferred.
• Experience supporting enterprise business systems, reporting tools, or operational improvement initiatives preferred.

Responsibilities

• Partner with stakeholders to identify business needs and improvement opportunities.
• Analyze processes and workflows to increase efficiency, standardization, and user experience.
• Support the implementation, enhancement, and maintenance of enterprise business systems.
• Develop and maintain reports, dashboards, and key performance metrics.
• Assist with system testing, upgrades, integrations, and user acceptance testing.
• Create and maintain process documentation, workflows, and training materials.
• Collaborate with internal teams and vendors to troubleshoot issues and implement solutions.
• Support project planning, training, change management, and continuous improvement initiatives.

Benefits

• Competitive pay
• Annual review with pay increase opportunity
• Annual bonus
• Spanish/English bilingual premium pay
• Medical insurance
• Dental insurance
• Vision insurance
• 401k with a company match
• Flex spending account
• Health savings account with a company match
• Short term disability
• Employer paid long term disability
• Wellness program
• Paid time off
• 8 paid holidays
• Paid parental leave
• Cell phone allowance
• Clothing allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree