Digital Solutions Analyst

Equity Trust Company • Westlake, OH

1d • Hybrid

About The Position

The Digital Solutions Analyst participates in the analysis, documentation, and testing of digital solutions under the direction of senior team members. This individual contributes original analytical work — user stories, test cases, and requirements documentation — while developing the cross-functional collaboration and SDLC skills needed to advance toward project ownership.

Requirements

• Associate degree in Business, IT, or related field preferred; Bachelor’s degree a plus
• 2+ years in business analysis, product support, or a closely related field; internships may qualify
• Banking and financial services experience a plus
• Proficient with Microsoft Office applications
• Familiarity with Agile tools (Azure DevOps) and user story formats
• Intermediate experience developing and executing test cases
• Technical documentation experience
• In person interaction that includes actively collaborating with colleagues and participating in team or company meetings

Responsibilities

• Creates user stories, acceptance criteria, and functional documentation from provided requirements under senior guidance
• Develops and executes test cases, tracks results, and logs defects with appropriate detail
• Participates in backlog refinement sessions, contributing questions and documentation updates
• Collaborates alongside Senior DSA, with business partners to gather information and clarify requirements on assigned tasks
• Supports UAT coordination by scheduling sessions and tracking business owner feedback
• Maintains solution documentation and release notes after deployment
• Escalates scope changes, competing priorities, or cross-team impacts to Senior DSA
• Follows assigned work schedule with regular and predictable attendance
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree