Digital Solutions Analyst

Entrega • Troy, MI

2d

About The Position

The Digital Solutions Analyst serves a pivotal role in enhancing organizational efficiency by analyzing digital processes, identifying areas for improvement, and implementing data-driven solutions. Serving as a liaison between stakeholders and technical teams, DSAs ensure that business objectives align with technological capabilities. The role requires a solutions-oriented mindset, understanding of digital technologies, basic project management skills, and a commitment to client success.

Requirements

• Ability to work independently as well as in a team environment.
• Capable of managing multiple tasks and projects simultaneously.
• Comfortability working under pressure or strict deadlines.
• Demonstrated ability to solve problems and formulate recommendations.
• Excellent communication skills.
• Exceptional attention to detail.
• Outstanding writing and analytical-thinking skills.
• Passion for learning and personal growth, specifically when it comes to technology.
• Possess organizational and prioritization skills.
• Self-starter with a high degree of integrity and professionalism.
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field preferred.
• 3-5 years of experience contributing to projects and programs for multiple clients in technology, digital or professional services environment.
• Ability to work with both business and IT teams to offer and deliver solutions that create effective outcomes.
• Strong commitment to client experience, service delivery and quality.
• Ability to present to clients and stakeholders.

Responsibilities

• Supports the definition of scope and requirements, related to business objectives through stakeholder elicitation.
• Responsible for creating project artifacts through developing, documenting, and maintaining process flows, user stories, use cases, etc.
• Supports solution research by isolating key objectives and identifying potential solutions.
• Supports solution ideation by identifying and materializing abstract concepts into concrete technology-based solutions.
• Responsible for the solution hand-off by presenting solution recommendations to clients and internal teams.
• Perform other tasks and duties as required by team leaders to support and contribute to the overall success of the organization.

Benefits

• medical
• dental
• vision coverage
• 401(k)
• paid time off
• performance-based incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level