Smart Building Performance Manger

JLL • Bridgewater, NJ

1d • Onsite

About The Position

The Smart Building Performance Manager supports portfolio-wide operations on a JLL client account by administering and operating a smart-building operational data and analytics platform. The role analyzes portfolio- and building-level data and trends, supports account leadership and building teams, and helps maximize platform use and demonstrate the operational benefits of the technology and associated processes. In-depth training on the platform will be provided.

The manager supports building-system and infrastructure performance, including operational KPIs, and works with account leadership, analytics teams, site teams, vendors, and JLL personnel. The role uses data and analytics to improve management of work orders, preventative maintenance, capital planning, energy management, sustainability, and facility or property operations. It also helps site teams identify and address issues and improvement opportunities, and supports remediation and verification of long-term resolutions.

Requirements

• Bachelor’s degree in engineering, or substantial professional experience or a related field, with direct knowledge of building systems and operations.
• Experience in building systems design, commissioning, retro-commissioning, optimization, and analysis, ideally involving HVAC, mechanical systems, or controls.
• Ability to use time-series data and analytics to identify performance deficiencies, anomalies, and improvement opportunities.
• Strong empirical analysis skills, including the ability to quickly process and understand data for troubleshooting and problem-solving.
• Ability to contribute to client-ready materials, reports, and visualizations.
• Strong communication and presentation skills for audiences ranging from technicians to leadership teams.
• Ability to learn a new software product and platform quickly.
• Ability to work autonomously and drive results without continuous supervision.
• Strong commitment to making systems work properly, including when obstacles arise.
• Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

• Experience in commercial or corporate real estate, facility operations, or property management.
• Certifications such as Certified Energy Manager or Professional Engineer.
• Experience deploying, managing, or upgrading building automation systems, direct digital control, commissioning, or monitoring technologies.
• Experience with Fault Detection & Diagnostics (FDD) software and processes, including deployment, management, tuning, and operationalizing results in operating buildings.
• Experience with utility metering for electricity, gas, or water, including design, installation projects, integration, and maintenance.

Responsibilities

• Administer the smart-building platform, ensuring end users are configured with the appropriate accounts, roles, and access levels.
• Support and troubleshoot day-to-day issues or anomalies within the smart-building operational technology platform, and initiate corrective action with site teams or third-party vendors.
• Provide subject-matter expertise and support to site teams during platform onboarding, adoption, and use.
• Work with account leadership and analytics or business intelligence teams to develop KPI and reporting requirements.
• Help transform account processes for reactive work orders, preventative maintenance schedules, and capital planning using data and analytics as decision criteria.
• Support the operational and technical functionality of building systems and infrastructure, monitor operational KPIs, and review data and analytics outputs.
• Use platform data and analytics to help site teams identify potential issues or improvement opportunities through faults or events, and coordinate findings with those teams.
• Support energy management, sustainability, and facility or property management efforts, including developing ROI calculations, securing budgets, and supporting improvement projects.
• Coordinate with site teams to prioritize and triage incoming issues, submit and manage work orders, and collaborate with vendors and JLL personnel on remediation and verification of lasting resolutions.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level