Smart Building Performance Manger
About The Position
The Smart Building Performance Manager supports portfolio-wide operational teams on a JLL client account by administering and operating a newly deployed smart-building operational data and analytics platform. The role analyzes portfolio- and building-level data and trends, supports account leadership and building teams, and helps maximize platform utilization and demonstrate operational benefits. In-depth platform training will be provided. The position supports building-system and infrastructure performance, including operational KPIs, analytics outputs, energy management, sustainability, and facility or property management initiatives. The manager works with site teams, account leadership, analytics and business intelligence teams, vendors, and JLL personnel to investigate issues, prioritize work, and implement and verify lasting resolutions.
Requirements
- Bachelor’s degree in engineering, or substantial professional experience or a related field, with direct knowledge of building systems and operations.
- Experience with building systems, ideally HVAC/mechanical or controls, including design, commissioning, retro-commissioning, optimization, and analysis.
- Ability to use time-series data and analytics to identify performance deficiencies, anomalies, or improvement opportunities.
- Strong empirical analysis skills, including quickly processing and understanding data for troubleshooting and problem-solving.
- Ability to contribute to client-ready materials, reports, and visualizations.
- Strong communication and presentation skills for audiences ranging from technicians to leadership teams.
- Ability to master a new software product and platform quickly.
- Ability to work autonomously and drive results without continuous supervision.
- Strong desire to make things work properly, including when obstacles arise.
- Must be authorized to work in the United States without visa sponsorship.
Nice To Haves
- Experience in commercial or corporate real estate, facility operations, or property management.
- Certifications such as Certified Energy Manager or Professional Engineer.
- Experience deploying, managing, or upgrading building automation systems or other direct digital control, commissioning, and monitoring technologies.
- Experience with Fault Detection & Diagnostics (FDD) software and processes, including deploying, managing, tuning, and operationalizing results from FDD applications in operating buildings.
- Experience with utility metering (electrical, gas, or water) design, installation projects, integration, and maintenance.
Responsibilities
- Administer the smart-building platform, ensuring end users have the correct accounts, roles, and access levels.
- Support and troubleshoot day-to-day issues or anomalies in the smart-building operational technology platform, initiating corrective action with on-site building teams or third-party vendors as needed.
- Provide subject-matter expertise and support site teams with platform onboarding, adoption, and utilization.
- Work with account leadership and analytics or business intelligence teams to develop KPI and reporting requirements.
- Help transform the account’s management of reactive work orders, preventative maintenance schedules, and capital planning through collaborative use of data and analytics.
- Support the operational and technical functionality of building systems and infrastructure, including operational KPIs, and monitor data and analytics outputs.
- Use platform data and analytics to help site teams identify potential issues and improvement opportunities through faults or events, and coordinate findings with site teams.
- Support energy management, sustainability, and facility or property management efforts, including developing ROI calculations, securing budgets, and supporting improvement projects.
- Coordinate with and support site teams to prioritize and triage incoming issues, submit and manage work orders, and collaborate with vendors and JLL on-site personnel on remediation and verification of long-term resolutions.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive medical, dental, and vision care
- Paid parental leave at 100% of salary
- Paid time off and company holidays
- Early access to earned wages through Daily Pay
- Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
