Small Engine Technician

Blain's Farm & Fleet • Rockford Township, IL

2d • Onsite

About The Position

The Small Engine Technician diagnoses, repairs, and performs routine maintenance on outdoor power equipment, recreational vehicles, and other mechanical equipment sold by Blain’s Farm & Fleet. The role includes testing completed repairs for safe operation, preparing repair estimates, managing work orders and warranty claims, and providing customer service throughout the repair process.

The technician assists customers by explaining repair options, obtaining authorization, communicating expected completion dates, and helping with products and parts. The role also includes attending repair technician training classes and seminars.

Requirements

• Must be at least 18 years of age.

Nice To Haves

• Prefer 1 to 3 years of related experience.
• Manufacturer certifications are preferred, such as STIHL or Briggs & Stratton.

Responsibilities

• Diagnose, repair, and perform routine maintenance on small-engine outdoor power equipment, recreational equipment and vehicles, and other mechanical equipment sold at Blain’s Farm & Fleet.
• Diagnose and repair mechanical, electrical, ignition, fuel, hydraulic, and other systems.
• Document repairs on work orders, track units in the shop, and complete, file, and close out work orders.
• Test equipment after repairs to confirm safe and proper operation, and clean it before returning it to customers.
• Prepare estimates for required parts and labor, explain repair options, and obtain customer authorization before beginning work.
• Contact customers regarding work completion dates.
• Provide excellent service and assist customers with loading and unloading products, locating parts, and answering questions about repairs.
• Assist with warranty claims and file them in a timely manner.
• Attend training classes and seminars for repair technicians.

Benefits

• Medical, prescription, dental, and vision benefits for full-time associates, effective their 91st day of full-time employment.
• Short- and long-term disability and life insurance for full-time associates, effective their 91st day of full-time employment.
• Ancillary benefits and identity theft protection for full-time associates, effective their 91st day of full-time employment.
• Pet insurance.
• Major holidays and birthday off.
• Advanced leadership training programs.
• Associate discounts on name brands.
• Internal recognition programs.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed