Small Engine Technician

Blain's Farm & Fleet • Rhinelander, WI

2d

About The Position

The Small Engine Technician diagnoses, repairs, and performs routine maintenance on outdoor power equipment, recreational vehicles, and other mechanical equipment sold by Blain’s Farm & Fleet. The technician tests completed repairs to confirm safe and proper operation, prepares repair estimates, manages work orders and warranty claims, and provides customer service throughout the repair process. The role also includes assisting customers with products and parts and attending repair-technician training classes or seminars.

Requirements

• Must be at least 18 years of age.

Nice To Haves

• One to three years of related experience preferred.
• Manufacturer certifications preferred, such as STIHL or Briggs & Stratton.

Responsibilities

• Diagnose, repair, and perform routine maintenance on small-engine outdoor power equipment, recreational equipment and vehicles such as ATVs and UTVs, and other mechanical equipment sold by Blain’s Farm & Fleet.
• Diagnose and repair mechanical, electrical, ignition, fuel, and hydraulic systems.
• Document repairs on work orders, track units in the shop, and complete and close out work orders.
• Test equipment after repairs to confirm safe and proper operation, and clean equipment before returning it to customers.
• Provide estimates for required parts and labor, explain repair options, and obtain customer authorization before proceeding.
• Contact customers regarding work completion dates.
• Provide customer service and assist customers by loading and unloading products, locating parts, and answering questions about repairs.
• Assist with warranty claims and file them in a timely manner.
• Attend training classes and seminars for repair technicians.

Benefits

• Medical, prescription, dental, and vision coverage, plus short- and long-term disability, life insurance, ancillary benefits, and identity theft protection, effective on the 91st day of full-time employment.
• Pet insurance.
• Major holidays and birthday off.
• Advanced leadership training programs.
• Associate discounts on name brands including Carhartt, Under Armour, STIHL, Milwaukee Tool, and DeWalt.
• Internal recognition programs.
• 401(k) with company match.
• Saturday and Sunday weekend premium pay of $2.50 per hour.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed