Small Business State Product Management Analyst

Westfield•Westfield Center, OH

8d•Hybrid

About The Position

The Small Business State Product Management Analyst supports growth and profitability for assigned states and/or insurance product lines. The role analyzes internal and external trends and develops data-driven recommendations to influence key performance metrics. The analyst works closely with underwriting, sales, actuarial, marketing, and other cross-functional departments to help ensure products meet profitability, compliance, and customer-satisfaction goals. The role conducts business-result analysis, identifies root causes and growth opportunities, develops forecasts, evaluates product performance, and recommends actions based on results. It also contributes to rate reviews, monitors the effects of pricing and business initiatives, gathers market and competitive intelligence, and develops knowledge of regulatory and statutory requirements in assigned states and lines of business.

Requirements

3–5 years of experience in product research, the insurance industry, or a related field.
Bachelor’s degree in market research, statistics, data science, business, or a related field, and/or commensurate work experience.

Nice To Haves

Certified Market Research Professional (CMRP).
Certified Analytics Professional (CAP).
Skills in business requirement gathering, technical documentation, data reporting and analysis, product development lifecycle, business analysis, new product development, market research, and product analytics.
Behavioral competencies include collaboration, customer focus, effective communication, decision quality, and nimble learning.

Responsibilities

Analyze business results to assess profitability and growth opportunities and identify root causes.
Develop and execute recommendations to support growth and profitability strategies, accounting for local regulations and marketplace dynamics.
Present and influence product and pricing recommendations with business partners, including underwriting and sales.
Collaborate with Actuarial, Underwriting, and Sales during rate reviews to align rates and pricing with countrywide and local market strategies.
Potentially serve as a subject matter expert on strategic initiatives supporting organizational goals.
Develop top- and bottom-line forecasts; evaluate product performance against plans, identify deviations, recommend actions, and build contingency plans.
Monitor business initiatives, strategy effectiveness, rate and pricing changes, book-mix changes, and unusual trends; recommend potential actions.
Apply practical problem-solving to address root causes while introducing changes promptly.
Gather market and competitive intelligence, identify emerging trends, and share relevant knowledge across the organization.
Develop knowledge of regulatory and statutory environments for assigned states and/or lines of business, and ensure product decisions and processes comply with company policies and legal and regulatory requirements.