Small Business Relationship Banker - West Chicago, IL area

U.S. Bank•West Chicago, IL

2d•Onsite

About The Position

At U.S. Bank, the Small Business Relationship Banker demonstrates excellent customer service in accordance with the bank’s Core Values and provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million. The role deepens existing customer relationships through routine calling and develops new opportunities through business development and outside prospecting. It uses digital tools alongside personal connections to recommend solutions, grow revenue, and achieve assigned financial targets and growth goals. The banker handles account openings, identifies and opens product solutions, and provides account servicing and maintenance for customers in the segment. The role develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. It also refers clients to Business Banking and other U.S. Bancorp areas when they have additional needs. This position requires working from a U.S. Bank location five days per week and driving two or more hours per week. Total compensation includes base compensation and eligibility for incentives based on production under the applicable incentive plan.

Requirements

Bachelor's degree or equivalent work experience.
Typically five or more years of customer service, consultative sales, and/or prospecting experience.
Work from a U.S. Bank location five days per week.
Drive two or more hours per week.

Nice To Haves

Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relations, and community relations.
Basic knowledge of cash flow management and business credit underwriting.
Effective written and verbal communication skills, including the ability to convey business recommendations effectively.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Deepen existing customer relationships through routine calling.
Develop new relationship opportunities through business development and outside prospecting.
Combine digital tools and personal connections to offer solutions to business customers.
Grow revenue and achieve assigned financial targets and growth goals.
Open accounts, identify and open product solutions, and perform customer account servicing and maintenance.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Refer clients to Business Banking and other U.S. Bancorp areas for additional needs.

Benefits

Healthcare coverage including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation from two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.
Pension, subject to eligibility requirements.