Small Business Relationship Banker 1 - Grand Forks, ND
About The Position
At U.S. Bank, the Small Business Relationship Banker serves as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million and demonstrates excellent customer service in accordance with U.S. Bank Core Values. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. They translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and recommendations. The role includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. Solutions may include business deposit products, lending and credit products, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business solutions. The banker develops internal and external relationships and coordinates with branch partners, centers of influence, clients, and other business-line partners through handoffs, decisions, follow-up, activation, usage, and the demonstration of client value. They share referral outcomes, effective sales and service practices, and insights on newly established small-business relationships with assigned branches. The role balances acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices. Total compensation includes base compensation and eligibility for production-based incentives. The stated pay range is $28.39–$34.69. U.S. Bank offers benefits subject to eligibility requirements.
Requirements
- Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
- Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
- National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
- Maintain a satisfactory criminal and credit record.
Nice To Haves
- Demonstrated ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Strong written and verbal communication skills and ability to convey business recommendations effectively.
- Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.
Responsibilities
- Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
- Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and follow-through.
- Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
- Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
- Identify client priorities and align products and services with growth, efficiency, and risk objectives, clearly explaining value, trade-offs, and next steps.
- Offer appropriate small-business solutions, including deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, and cash-flow tools.
- Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
- Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value.
- Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches.
- Balance client acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
- Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Benefits
- Medical, dental, and vision healthcare coverage
- Basic term and optional term life insurance
- Short-term and long-term disability coverage
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation, from two to five weeks depending on salary grade and tenure
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentives and recognition programs
- Equity stock purchase
- Pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
