Assistant Manager - Grand Forks, ND

Tidal Wave Auto Spa•Grand Forks, ND
•Onsite

About The Position

The Assistant Manager shares and assists with responsibility for the site’s facility and operations. This role uses drive, determination, and a self-disciplined approach to meet and exceed volume, revenue, and profitability goals. Assistant Managers lead by example on the front line, working alongside the team, and help lead a small team of 10–15 employees while fostering teamwork and a fun workplace. The position combines administrative duties with hands-on operational work in a fast-paced, structured outdoor environment. It offers professional development and career-growth opportunities toward higher-level management positions.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Comfort working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
  • Ability to work outside normal business hours, including evenings and weekends, as needed.
  • Valid driver’s license and compliance with company driving standards when driving for company business.
  • Drug screen and background check required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience preferred.
  • Restaurant management experience is ideal; the posting notes that related skill sets are transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and foster a culture of teamwork and fun.
  • Help deliver an exceptional guest experience through quality, friendly service.
  • Assist with limited administrative work and quick equipment checks.
  • Assist with training and developing employees in every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Work on the front line alongside the team to support site operations and achieve volume, revenue, and profitability goals.
  • Work outside normal business hours, including evenings and weekends, based on company needs.
  • Occasionally drive for company business using a company, rental, or personal vehicle, in accordance with company driving standards.

Benefits

  • Competitive hourly pay with the opportunity to earn weekly commission.
  • Flexible scheduling designed to support work-life balance, with 35–45 hours per week.
  • Growth and development opportunities within Tidal Wave.
  • PTO under the company’s PTO policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for a 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 90-day waiting period.
  • Company-paid holidays.
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