SLS Program Manager - Supported Living Services

Thrive Support Services•Martinez, CA

5d•Hybrid

About The Position

The SLS Program Manager mission is to ensure quality individualized services to all people we serve. The SLS Program Manager will maintain program integrity and coordinate supports for client and staff to ensure successful outcomes.

Requirements

BA Degree in human services or general studies with a minimum of 4 years of experience in developmental disabilities or related field; OR
MSW with experience or knowledge of developmental disabilities; OR
LVN with minimum of 5 years of experience in developmental disabilities; OR
RN with related experience or knowledge; OR
A reasonable combination of the above education and experience requirements.
Valid California driver's license
Clean driving record (DMV printout is required)
Current vehicle registration and use of a vehicle in good running condition during work hours
Valid automobile insurance with the required coverage for that vehicle and all passengers.
Must have valid auto insurance with $100,000-$300,000 bodily injury liability insurance
The willingness and ability to perform the "Essential functions" required within the company, such as office reception, answering phone, new referral consultation, use of computer for projects; typing, duties with may be necessary to promote client safety, work collaboratively with the clients and others.
Tuberculosis Clearance Screen
Current CPR and First Aid certification
Pass criminal background check through DOJ fingerprint clearance
The willingness and ability to perform all the essential functions of the job.
The ability to work collaboratively with clients and co‐workers.
An employment record of punctuality, good work attendance and reliability.
Must provide Social Security Card and complete a I‐9 application as proof of eligibility to work in the U.S.
Employment will be contingent upon passing drug andor alcohol screen.
Knowledge of State and Federal laws that affect Adult Protection, Developmentally Disabled and Vulnerable Adults
General knowledge of mental health issues
Knowledge of the principals, methods and techniques of social work
Knowledge of employee supervision and management principles
Knowledge of adult education and training principles
Knowledge of personal health‐care practices and principles
Knowledge of the principles of home management
Knowledge of the elements of nutrition and meal planning
Knowledge of first aid skills including CPR and home safety
Knowledge of the aging process, developmental disabilities and accompanying behavior changes
Knowledge of the emotional problems accompanying illness
Skill in record keeping and skill in oral communications
Skill in using appropriate lifting and transfer methods with clients
Ability to interview people to obtain accurate information
Ability to mediate between people in conflict; knowledge of systems theory, community services; skills in interpersonal relations; knowledge of the dynamics of individual and group behavior; knowledge of human growth and development; knowledge of social and economic problems
Ability to analyze complex situations, negotiate for case planning and evaluate for potential improvement
Ability to present complicated case information clearly and concisely
Ability to organize work effectively
Ability to maintain good communications with clients, co‐workers and community organizations
Ability to work under stressful conditions and to remain calm and objective

Responsibilities

Basic coordination of generic services and natural supports will be performed
Assist client with essential lifestyle planning, developing and monitoring the client's individualized Support Plan (ISP) with the Program Manager of SLS.
Help the clients with understanding choices regarding lifestyle and assist them in making informed choices.
Help the client fulfill the short‐term goals of the ISP, keeping the long‐term goals in mind
Maintain case records according to company procedures. Document progress in Written Annual Plan, Quarterly Reports, Case Supervision Reports, Home Visit Records and Service notes. Ensure all pertinent information is documented in the clients Home Log and the case file.
Develop a list of specific duties needed to provide for the individual needs of each client and lead the team of each client in a collaborative effort to meet those needs and obtain the clients short and long term goals.
Monitor on‐going health, mental/emotional and social status of developmentally disabled adults receiving services. Provide encouragement and direction to caregivers and natural supports.
Perform routine home visits, assess needs and coordinate and/or perform assistance with community access to doctor's or health appointments, etc.
Re‐assess care plan regularly and identify changes in needs for on‐going services.
Coordinate and monitor appointments with other agencies, medical and mental health services to be arranged according to the client's needs. Advocate for clients at appointments, coordinating follow‐up measures as indicated.
Advocate for the client and provide support during Interdisciplinary Team (IDT) meetings and activities in the community.
Network in the community to facilitate the development of natural supports for the clients.
Initiate and co‐facilitate Circle of Support gatherings to assist the client in maintaining an effective Circle of Support. Assist the client in following‐up with Circle of Support members to maintain mutually beneficial and long lasting relationships.
Assisting with the New Hire Process as necessary to assist CSFs.
Provide supervision to CSF.
Perform as a leader to the clients, PA, TL, staff, providing encouragement, direction and training
Routinely review the Home Log to ensure proper documentation. Follow‐up on problem issues indicated by the home log documentation
Inform the Director of SLS of increased staffing needs and participate in the recruitment, prescreening and interviewing of potential new staff
Enforce and abide by all agency policies and procedures as indicated in the Employee Handbook, Memorandums issued by company managers and Employee Manual
Monitor job safety and supervise PA staff to ensure OSHA requirements are meet.
Provide initial and on‐going training to Personal Attendant staff regarding the proper techniques and procedures for care of the client in accordance with Consumer Orientation checklist
Provide initial and on‐going training to CSFs, PAs staff regarding the proper techniques and procedures for care of the client in accordance with Consumer Orientation checklist
Approve initial training checklists and all updates to checklist
Provide SLS Title 17 training to consumers
Conduct education and training sessions to team staff members
Provide individual training to staff needing additional instruction and/or counsel
Perform instruction of Advanced Training courses to small groups
Assist as back up in providing 24‐hour crisis intervention and direct care coverage to the clients as necessary
Schedule PA staffing and/or perform direct care and protective supervision
Implement the client's individualized Emergency Assistance Plan (E.A.P.). The E.A.P. is monitored on a quarterly basis and modifications are made when necessary and under the direction of the Director of Supported Living Services.
Perform all reporting requirements, such as special Incident Reporting and Suspected Abuse Reports
Report suspected abuse with 24 hours to the appropriate agencies and management
Immediately report to supervisors and/or the responsible person for the client about any decline in the client's physical or mental health, any medication refusal, alcohol or illegal drug abuse
Report employee accidents immediately fill out accident report for Worker's Compensation Employee Claim form so the employee can get medical assistance. Direct employees to our PEO
Maintain client confidentiality and the confidentiality of inter‐agency related information
Complete the our training curriculum and any other required training.
Attend training and development workshops as available.
Other duties as assigned.
Maintains our company's stability and reputation by: Complying with all applicable state and federal regulations and applying a professional and diplomatic behavior at all times.
Following policies and procedures; reporting needed changes; performing other job related duties as assigned
Contributes to team effort by: Practicing strong interpersonal communication skills; accomplishing related results as needed.