Slovak Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

3d • Onsite

About The Position

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with industry-leading corporations across Europe. As experts in the Customer Support Services sector, we pride ourselves on delivering bespoke career opportunities that empower professionals to thrive in dynamic, global environments. We are currently seeking a motivated professional for the Slovak Speaking Solutions Consultant position in Bulgaria, based in the vibrant capital of Sofia. This is an exceptional opportunity for those looking to advance their career in the Customer Support Services industry while enjoying a fully supported international relocation experience.

Requirements

• Native or fluent Slovak (spoken and written) is mandatory for this Slovak-speaking job.
• Valid EU passport (mandatory).
• Strong passion for delivering excellence within the Customer Support Services industry.
• Excellent communication and problem-solving skills, essential for a successful career in one of the most sought-after jobs in Bulgaria.
• Ability to thrive in an on-site, multicultural office environment in Sofia.
• Previous experience in client-facing roles or help-desk environments is considered a strong asset.

Responsibilities

• Act as the primary point of contact for clients, providing high-level technical and operational support in Slovak.
• Efficiently resolve complex customer inquiries while maintaining the high service standards expected in the Customer Support Services industry.
• Document all client interactions accurately within the CRM system to ensure seamless service continuity.
• Collaborate with international teams to optimize communication workflows and improve user satisfaction.
• Stay updated on product developments to provide precise solutions as part of your role as a Solutions Consultant.
• Contribute to the positive reputation of the company by delivering an exceptional customer experience during every interaction.
• Participate in ongoing training sessions to sharpen your advisory skills within the professional support landscape.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure your success in the Slovak Speaking Solutions Consultant position in Bulgaria.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel accommodation included).
• Attractive Monthly Performance Bonus structure.
• Career development opportunities within a leading firm in the Customer Support Services industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed