Slot Technician - Slot Operations

Hard Rock Hotel & Casino Ottawa•Ottawa, ON

4d•Onsite

About The Position

Responsible for creating a memorable experience for our patrons by maximizing uptime of the machines with preventative maintenance and quickly and accurately repairing slot machines as needed.

Requirements

A Secondary School diploma or comparable combination of equivalent working experience and education with a background in electronics.
1+ years’ hands on working experience in a Slot Operations or Electronics area.
Strong organizational, interpersonal, analytical, communication.
Working knowledge of computer software packages and the ability to troubleshoot electronic equipment.
Able to multitask, prioritize and manage time efficiently
Able to take initiative to recommend projects, product improvements.
An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment.
The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Great attitude and team worker
Strong organizational, interpersonal, analytical, and communication skills
Must be able to communicate effectively with guests and other team members
Ability to stand and sit for extended periods of time.
Ability to walk distances.
The employee must frequently lift/push/pull and/or move up to 50 pounds.

Responsibilities

Supports the excitement on the gaming floor by assisting with new slot machine installs, software upgrades, theme conversions and slot machine moves.
Assists with jackpot wins by ensuring slot machine integrity.
Performs preventative maintenance on machines and casino equipment to ensure the integrity and proper functionality of casino equipment.
Responsible for documenting, reporting and sharing information.
Works under AGCO regulations and internal policies and procedures to ensure your compliance with all applicable laws, policies and procedures.
Ensure the cleanness of their working areas and the gaming floor.
Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
Other duties as assigned
Lives the Brand.