TECHNICIAN - SLOT

Plaza Hotel & Casino LLC•Las Vegas, NV

12d•Onsite

About The Position

The Slot Technician is responsible for completing shop repairs, rebuilding slot games, and providing hands-on training for all gaming devices and related systems, all while delivering excellent guest service. All duties must be performed in accordance with federal, state, and local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, aligning with the Plaza Mission Statement.

Requirements

21 years of age or older
Excellent guest service and hospitality skills
Strong problem-solving and listening skills
Self-motivated with excellent organizational skills and attention to detail.
At least 3 years of previous experience as a Slot Technician
At least 2 years of previous electronic board repair experience
Excellent customer service skills
Interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Able to effectively communicate in English, in both written and oral forms
High school diploma or equivalent

Nice To Haves

Previous experience in a similar resort or setting
Experience working with the Aristocrat system
Degree in Electronics

Responsibilities

Repair and maintain slot machine components, including circuit board assemblies, power supplies, voucher printers, bill validators, and video monitors.
Utilize a surface mount solder station for the removal and replacement of circuit board components.
Test slot equipment using a digital multi-meter, oscilloscope, Huntron tracker, monitor test equipment, capacitor, and inductor analyzer.
Troubleshoot and repair equipment using manufacturer testers and manuals, wiring diagrams, and the internet.
Assist with daily projects and maintenance on the slot floor as needed.
Perform shop and on-floor repairs of slot machines.
Repair and rebuild all mechanical and electronic slot game components.
Ensure proper slot operation and maintenance on the casino floor.
Perform preventative maintenance.
Proactively resolve guest issues, coordinating departmental assistance when necessary.
Set up and strike of the slot tournament.
Coordinate with different departments when executing projects.
Maintain a clean, organized, and safe work environment on the floor, in the shop, and in storage areas.
Sustain daily communications with co-workers and management.
Notify the Supervisor/Manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner.
Maintain general Property knowledge.
Perform other job-related duties as assigned.