Slot Technician II - Slot Operations

Hard Rock Hotel & Casino OttawaHollywood, FL
Onsite

About The Position

Seminole Classic Casino, a pioneer in Indian gaming since 1979, is home to over 1,000 state-of-the-art slot machines and offers live table games, entertainment, and dining options. The casino is committed to providing unparalleled service to its guests. This position is responsible for installing, upgrading, converting, servicing, adjusting, and repairing slot machines and related gaming equipment under the direction of Slot Operations, applying electrical theory and related knowledge to ensure optimal functionality.

Requirements

  • High School diploma or equivalent with mechanical/ electronic aptitude required
  • Minimum one year Slot Repair experience in a casino environment
  • The ability to use basic hand tools and testing equipment and exhibits superior communications skills and abilities.
  • Working knowledge or computers and practical knowledge preferred
  • Must possess ability to solve practical problems using technical and industry knowledge
  • Candidate must have electro-mechanical skills
  • Effectively use manufacturer documents to troubleshoot and repair components i.e. Schematics, Principals of Operations Manuals, and Technical Manuals.
  • Candidate must display a constant commitment to excellence regardless of the task or responsibility.
  • Candidate must be able to read and understand all Seminole Tribe of Florida policies and procedures.
  • Candidate must also be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
  • Excellent written and verbal communication skills
  • Ability to successfully interface with all levels of the organization
  • Ability to successfully manage multiple projects
  • Time management and project management skills
  • Collaboration and flexibility required
  • Knowledge of Database and Internet communication technologies
  • Knowledge of RAM Clear, IGT, WMS, and Bally systems

Responsibilities

  • Performs all repairs and service requirements necessary for Slot machines and related gaming equipment
  • Train and coach Slot Tech I
  • Performs Installation, configuration, diagnostic testing, and final testing of all slot machines and associated equipment, in accordance with the manufacturers Operation and Service Guide, and department policies and procedures.
  • Remove and replace failed replaceable units during installation and upgrades in accordance with the manufacturers Operation and Service Guide, and department policies and procedures.
  • Ensures all slot machines on the casino floor are operating according to company standards.
  • Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned
  • Prioritize workloads to meet business demands
  • Circulates through the assigned area performing repairs as necessary
  • Ensures that all slot/storage areas are cleaned and organized
  • Responsible for the initial set up and testing of all new slot products
  • Completes all regulatory/operational documents thoroughly and legibly
  • Assists in the training of subordinates and the development of new methods and techniques for training manuals
  • Maintains the integrity of the slot machine equipment and secure all company assets and property at all times
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Performs other duties as required

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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