Slot Technician 2

Meskwaki Bingo Casino Hotel•Columbia Township, IA

5h•$0 - $17•Onsite

About The Position

Responsible for proper repair, maintenance and proper functioning of gaming devices, their related components and support systems.

Requirements

Requires high school diploma or GED.
Must at least 18 years of age.
Must be computer/software function literate with a wide range of electronic based practical skills.
Must be able to obtain and maintain a gaming license in accordance with the regulations established by the Sac & Fox Gaming Commission.
Must be self-motivated, observant and must be able to work as part of a team.
Must possess the ability to gain a working knowledge and understanding of all gaming devices, progressive units and player-tracking set-up.
Must possess a positive attitude towards guests and co-workers at all times.
Must possess tact, diplomacy and initiative when assisting in resolving a guest dispute.
Must be organized and capable of handling multiple tasks at the same time.
Must be flexible with shifts and days off.
Must be able to meet all non-supervisory training and education requirements.
Must be confidential.

Nice To Haves

Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures.

Responsibilities

Maintains confidentiality on all internal departmental matters, correspondence and proprietary data.
Safeguard and account for the assets of the owners.
Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.
Properly report on investigations or report incidents requiring investigation.
Responsible for proper function of all gaming devices, related components and support systems on shift.
Assist with technical support when required, supervises shift activities as assigned by management.
Perform a variety of duties as assigned by the Senior Technician on-duty, including gaming device placement, removal, installation, and cleaning.
Cleaning and organization of all workstations.
Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation.
Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.
Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.
Attends all required meetings and training sessions.
Assists/trains Slot employees regarding access to machine historical data, device option review and perform actions resulting in guest dispute resolution techniques and/or proper machine function.
This position has signatory authority for machine access keys, machine drop access keys, and short pay authorization (after 90-day probation complete).
Performs other job related duties as assigned.