Slot Supervisor

Full House Resorts•Rising Sun, IN

5d•Onsite

About The Position

Assists in monitoring the operation of slot machines and participates in the payout of manual jackpots. Supervises Slot attendants and troubleshoots issues with sports wagering kiosks, such as ticket jams. Promotes positive guest relations by having knowledge of all amenities, events, and promotions throughout the property. Knows the company’s internal controls, policies, and procedures. Assists the Slot Shift Manager on a daily basis. Protects Company assets. Ensures compliance with Title 31, to include Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports, W2Gs, etc. Assists in training employees and enforcing all federal, state, and local regulations. Utilizes casino management system computer functions, i.e., making Reward cards, point redemption, and issuing complimentaries. Must have the ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise as required. Provides service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation, and Recognition (S.T.A.R.). Responsible for immediately informing on-site IGC Agent on duty, Security, and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness, or become aware; must report pursuant to the company Self-Reporting Policy. Performs miscellaneous duties as assigned.

Requirements

Two years in the slot industry
High school diploma or equivalent
Complete knowledge of all gaming regulations
Good communication skills
Ability to interact with people on a professional level
Ability to carry out directions
Indiana Gaming Commission Occupational License - Level 2
Ability to move around casino floor during entire shift
Ability to work any shift

Responsibilities

Monitor operation of slot machines
Participate in the payout of manual jackpots
Supervise Slot attendants
Troubleshoot issues with sports wagering kiosks
Promote positive guest relations
Know and enforce company internal controls, policies, and procedures
Assist Slot Shift Manager
Protect Company assets
Ensure compliance with Title 31 regulations
Assist in training employees
Enforce federal, state, and local regulations
Utilize casino management system computer functions
Meet tasks and responsibilities assigned by Marine and/or Security departments during emergencies
Provide service reflecting the company culture (S.T.A.R.)
Report Internal Control or State Regulation violations