Slot Performance Supervisor

Harrah's Northern California • Ione, CA

8d • Onsite

About The Position

Assist in the management of the overall operations, supervision and administration of all Slot Performance operations.

Requirements

• Required high school diploma or equivalent.
• Minimum of five (5) years of actual technical experience.
• Minimum of three (3) years direct supervision with progressively increasing levels of responsibility authority in the slot repair department.
• Must have a working knowledge of all the various types of slot machines, change machines, coin wrappers, and any other equipment associated with slot repair.
• Must possess good communication and customer service skills.
• Must be willing to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Must possess aptitude to upkeep and maintain slot files.
• Ability to read, write, speak and understand English.

Nice To Haves

• Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes.

Responsibilities

• Supervises and directs the daily operations of the department in accordance with established policies and procedures.
• Administers approved changes within the department relating to personnel, hiring, promotions, demotions, and discharges policies and procedures, subject to the Slot Performance Manager and Slot Director’s approval.
• Assists Slot Performance Manager in maintaining and updating SDS slot files per Corporate and regulatory standards.
• Establishes required training programs for all slot technicians.
• Maintains open lines of communications as well as counsel.
• Guides and instructs slot technicians to obtain maximum efficiency.
• Maintains a close liaison with vendors regarding problem areas with machines and conversions when required.
• Monitors all slot overhaul maintenance programs and assure all personnel use proper procedures.
• Monitors slot repair parts inventory and expenditures.
• Performs all other duties as requested by the Slot Performance Manager and Slot Director.
• Conducts self always in a manner that reflects positively on Harrah’s and encourages others to do the same.
• Conducts Performance Reviews
• Makes or recommends wage increases
• Makes or recommends promotions
• Handles employees' complaints or grievances
• Recommends disciplinary action or disciplines employees
• Plans work and projects
• Supervises and monitors work
• Monitors legal compliance with federal, state, and gaming laws
• Monitors and maintains legal compliance with federal, state, and gaming laws.
• Perform other duties as assigned traditionally performed by a Slot Performance Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED