SLOT PERFORMANCE MANAGER

Graton Resort & CasinoRohnert Park, CA
Onsite

About The Position

The Slot Performance Manager is a key role responsible for developing and implementing a comprehensive and detailed slot strategy roadmap. Leveraging slot trends, performance, labor and P&L analysis reports, and overseeing the performance applications of the Slot department, the manager will provide strategic recommendations and roadmaps aligned with the vision of the Executive leadership. With a primary focus on maximizing revenue for the property, the Slot Performance Manager will actively and continuously refine the slot strategy and budgets to drive exceptional results.

Requirements

  • Minimum 5 years of casino slot experience with 1 year being leadership experience.
  • Strong Microsoft Excel and Power point skills.
  • Knowledge of slot systems. IGT Preferred.
  • Experience in a large operation of at least 2,500 slots.
  • Experience working both independently and in a team-oriented, collaborative environment.
  • Experience in slot performance applications i.e. OPTX, RWS, and others.
  • Experience presenting in a conference room environment.
  • Management experience in Slot Technical and/or Slot Operations.

Responsibilities

  • Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
  • Provide timely and insightful recommendations and reports to Executive Leadership, contributing to the efficient day-to-day operation of the slot floor.
  • Possess a deep understanding of slot products and their individual and collective performance on the gaming floor, enabling informed decisions regarding slot product additions, removals, and upgrades.
  • Deliver well-prepared and comprehensive product plans on a weekly, monthly, and quarterly basis to the slot team, including the Slot Technical Manager, Operations Manager, and Executive leadership.
  • Collaborate with the Slot Technical team to effectively administer and manage all departmental systems, including but not limited to IGT machine accounting, RealWinn Solutions, and OPTX.
  • Create and maintain accurate spreadsheets that support machine capital purchases and proposals, offering revenue estimations and informed investment decisions.
  • Assist the Slot Operations team in conducting detailed analysis aimed at optimizing schedules to achieve the ideal labor-to-business volume ratio, ensuring operational efficiency and cost-effectiveness.
  • Stay at the forefront of industry advancements by conducting research and evaluating new slot manufacturers and technologies, assessing potential partnerships to keep Graton ahead of the competition.
  • Prepare the financial review documentation highlighting areas for improvement.
  • Perform any other job-related duties as assigned by management, demonstrating flexibility and a willingness to contribute to the overall success of the department and organization.
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