Slot Operations Supervisor

Caesars Entertainment • Danville, VA

2d • Onsite

About The Position

Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication. Establishes self as a highly credible leader with the highest levels of integrity, and always acts in the best interests of the property and the company. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.

Requirements

• Must be 21 years of age or older
• Ability to understand and analyze Budget & P&L statements.
• Proven time management and critical thinking skills are required.
• Must possess excellent guest and employee relations skills.
• Thorough and complete knowledge of all internal controls, Virginia Lottery Gaming Laws and rules, company regulations, and policies, including Currency Transaction Reporting laws. (MTL/CTR/ W2G), MICROS and regulations.
• Must work in a smoke-filled environment and able to sit and stand for prolonged periods.
• Must be able to obtain and maintain the appropriate license through the Virginia Lottery.

Nice To Haves

• College degree preferred

Responsibilities

• Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same.
• Verifies and ensures payouts of large jackpots are handled accurately and timely.
• Compiles and analyzes data on slot service and performance to make strategic recommendations to management to improve department operations and optimize slot machine performance and revenue through replacement of existing products, relocation of an existing product or addition of new product.
• Review the mix of revenue share games to identify and implement optimal selection and cost reduction opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager