Slot Floorperson
About The Position
This role is responsible for providing customer service with SPIRIT and paying out or verifying Jackpot winnings in a timely fashion. The Slot Floorperson will also complete written department forms to document cash transactions, jackpot payouts, and money handling. Additionally, they will monitor slot floor activities, including BV jams, paper jams, data entry, guest relations, and dispatch. A key aspect of the role involves developing and maintaining a friendly and courteous rapport with customers and team members, maintaining secure key controls, and performing minor machine maintenance.
Requirements
- Must be at least 21 years of age.
- Must be knowledgeable about applicable gaming regulations and company policies.
- Must have excellent communication and customer service skills.
- Must be able to carry and communicate by two-way radio.
- Must be able to stand and walk for extended periods of time.
- Maneuver a weight of fifty pounds.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Responsibilities
- Provide customer service with SPIRIT.
- Pay and/or verify Jackpot winnings in a timely fashion.
- Complete written department forms to document cash transactions, jackpot payouts and money handling.
- Monitor slot floor activities, BV jams, paper jams, data entry, guest relations, and dispatch.
- Develop, apply, and maintain a friendly and courteous rapport with customers and team members.
- Maintain secure key controls at all times.
- Perform minor machine maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
