Lead Slot Floorperson

Boyd Gaming • Dubuque, IA

10d • Onsite

About The Position

Boyd Gaming Corporation is a leading casino entertainment company in the United States, known for its success and commitment to evolving within the gaming industry. We aim to maximize value for our shareholders, team members, and communities through sound business planning and a dedication to our core philosophies. This role involves assisting in the supervision and maintenance of slot floor operations, ensuring smooth workflow, and upholding company standards.

Requirements

• Must be at least 21 years of age.
• Must be knowledgeable about applicable gaming regulations and company policies.
• Must have excellent communication and customer service skills.
• Must be able to carry and communicate by two-way radio.
• Must be able to stand and walk for extended periods of time.
• Maneuver a weight of fifty pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Nice To Haves

• Six (6) months of experience in the same or similar position preferred.

Responsibilities

• Assist in maintaining and supervising slot floor operations.
• Cover breaks and busy sections on the slot floor.
• Resolve minor customer disputes.
• Monitor slot floor activity to ensure protection of company funds.
• Oversee employees to ensure safety, integrity, security, and adherence to company and regulatory policies/procedures.
• Serve as a leader, assisting with training and coaching.
• Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
• Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
• Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
• Carry and effectively communicate by two-way radio.
• Conduct slot floor activities to ensure protection of company property and funds.
• Maintain the safety and cleanliness of assigned areas.
• Maintain secure key controls at all times.
• Pay and/or verify jackpot winnings to customers and complete required written documentation.

Benefits

• All your information will be kept confidential according to EEO guidelines.
• Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed