Slot attendant Part Time

Fond du Lac Band of Lake Superior Chippewa•Duluth, MN

2d•Onsite

About The Position

The Slot Attendant is responsible for interacting with slot machine players, observing activities in the slot machine area, and safeguarding all assets under their control. This role requires availability for short pays, hand pays, and canceled credits, as well as assisting customers with change and providing complementary beverages. The attendant is also responsible for accounting for the change bank, freeing jammed tickets and currency in slot machines, and restocking ticket printers. Direct contact with the gaming public necessitates conduct that is above reproach and represents the highest level of integrity, avoiding even the appearance of wrongdoing. The Slot Attendant must communicate observations on operations and gaming matters to supervisors. Knowledge of computer applications including word processing, databases, data entry, spreadsheets, and Microsoft Outlook is required. Appropriate work attire and department uniform are mandatory. The role requires attendance at all mandatory department training, including Title 31 and/or SAR training. A gaming identification badge must be obtained to work on casino property. Confidentiality of financial and employee records is essential. A responsive and professional manner is expected in handling requests, complaints, and problems. Employees represent the Fond du Lac Band of Lake Superior Chippewa and must demonstrate courtesy, respect, and sensitivity to all individuals. Maintaining proper attendance and reporting to work on time are required. A clean and organized work area is necessary. Employees must be flexible and assume other responsibilities as assigned by management.

Requirements

No Driver’s License required.
Ability to relate well with the public is required.
Ability to communicate effectively orally and in writing is required.
Ability to work independently and establish priorities is required.
Attention to detail and accuracy is required.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Knowledge of computer applications to include word processing, data bases and/or data entry, spreadsheets and Microsoft Outlook is required.
Appropriate work attire is required.
Department uniform is required and provided to the employee, which must be worn during the scheduled work hours unless prior arrangements have been made with management.
Must attend all mandatory department training.
Must attend all required Title 31 and/or SAR training.
Ability to obtain a gaming identification badge to work in and around Casino property and facilities.

Nice To Haves

Knowledge of gaming machines is desired.
Strong ability in the area of customer service is desired.
A strong mathematical aptitude is desired.

Responsibilities

Interact with slot machine players and observe the activities of the slot machine area.
Safeguard all assets under his or her control.
Perform short pays, hand pays, and canceled credits.
Provide assistance to customers, including change and complementary beverages.
Account for the change bank.
Free tickets and currency jammed in slot machines bill acceptors.
Restock tickets in slot machine ticket printers.
Communicate observations on operations, gaming, or other matters to the appropriate supervisor.
Ensure confidentiality of financial records and all records for employees, band members, and/or clients.
Display a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognize that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represent the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintain a clean and organized work area.
Be flexible and assume other responsibilities assigned by management as deemed necessary.