Slot Attendant

Little River Casino Resort•Eastlake, MI

19h•Onsite

About The Position

Assists and aids guests by paying out jackpots, ticket fills, using money pouches, and making minor repairs to slot machines. Maintains a gaming environment that is exciting and welcoming to the guests. Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

Requirements

High School diploma or GED
Cash handling experience
Basic computer skills with experience in word processing, databases, and spreadsheets
Basic organizational, written, and verbal communication skills
Basic problem-solving skills
Basic money handling skills with the ability to count money and give change swiftly and accurately
Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
Accurate and detail-oriented
Maintain high confidentiality
Independently manage multiple tasks in a professional manner
Ability to work independently with minimal supervision
Ability to cooperatively work with all departments
Ability to manage extensive amounts of paperwork
Ability to operate most office equipment (computer, fax, copier, etc.)
At least 18 years of age
Passing a pre-employment drug test excluding marijuana
Passing a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission
Passing Resort background check to meet the employment eligibility requirements as they pertain to the position
Successfully completing a 90-day introductory period.
Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

Nice To Haves

Experience working with a Tribally run casino and/or resort preferred

Responsibilities

Processes jackpots and ticket fills and makes change for guests for use in slot machines.
Utilizes ticket redemption units.
Uses and balances a pouch.
Maintains knowledge of the slot machines on the gaming floor and explains machine features to the guest.
Actively builds and retains guest relations to provide superior guest service to internal and external guests.
Assists guests in signing up for and utilizing Player's Club Card.
Maintains current knowledge of Little River Casino Resort (LRCR) operations, programs, events, and services.
Provides quality guest service on a continuous basis and assists in keeping the gaming floor neat and orderly.
Performs preventative maintenance on slot machines.
Understanding of the marketing programs and promotional activities that impact guests that include, but are not limited to River Credits, Sweepstakes, Food and Beverage, Entertainment, Players Club, Group Sales, and Hotel
Must successfully complete the LRCR Anti-Money Laundering training and Title 31 training prior to performing job duties.
Must satisfactorily complete all training assigned by the Resort.
Must adhere to the safety rules and regulations of the Little River Casino Resort and of the Slot Operations Department.
Must be aware of and adhere to the emergency and evacuation procedures.
Must be aware of and adhere to the Resorts Health & Safety Program.
Other duties as assigned.