Slot Attendant - Full Time

Bally's ChicagoLincoln, RI
Onsite

About The Position

This is a full-time Slot Attendant position at Bally's Lincoln Casino Resort. The role involves interacting with guests on the gaming floor, providing information about services and promotions, and ensuring a positive guest experience. The Slot Attendant must also be aware of casino policies, recognize potential issues like minors or problem gaming, and assist guests with the Players' Club Card.

Requirements

  • Must be at least 18 years old.
  • Ability to demonstrate knowledge of Twin River services, features, attractions, promotions, and special events.
  • Ability to demonstrate knowledge of basic functions of video lottery terminals and game themes.
  • Ability to circulate throughout the assigned room(s) on the Gaming floor and remain visible to guests.
  • Ability to communicate professionally via radio transmissions.
  • Ability to recognize and respond to minors in the Casino.
  • Ability to recognize signs of problem gaming and alcohol intoxication.
  • Ability to demonstrate knowledge of the Twin Rivers Players’ Club Card and encourage guest participation.
  • Ability to demonstrate knowledge of attractions, special events, and services available in the local community.

Responsibilities

  • Demonstrate knowledge concerning Twin River services, features, attractions, promotions and special events to respond accurately to guest/member’s inquiries.
  • Demonstrate knowledge concerning the basic functions of video lottery terminals and game themes.
  • Circulate throughout the assigned room(s) on the Gaming floor, remaining visible to guests.
  • Communicate with Floor Supervisors when a guest may have earned or deserves a complimentary meal or amenity.
  • Act professionally when making radio transmissions.
  • Return all unclaimed VLT tickets to a Floor Supervisor.
  • Remain on the Gaming floor until the assigned room is clear (i.e., all guests have left the Cashier Booth area at closing).
  • Perform other duties as assigned by Gaming Management.
  • Recognize and respond to minors in the Casino (under the minimum age of 18 years old).
  • Recognize signs of problem gaming and alcohol intoxication.
  • Demonstrate knowledge concerning all aspects of the Twin Rivers Players’ Club Card and encourage guest participation.
  • Demonstrate knowledge concerning attractions, special events and services available in the local community.
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