Full Time Slot Attendant
Tioga Downs•Nichols, NY
•$0 - $16•Onsite
About The Position
Are you friendly, energetic, and ready to provide exceptional service on the gaming floor? Looking for a fast-paced role where every day brings something new? Join the team at Tioga Downs and help create an exciting, safe, and enjoyable experience for our guests. We’re seeking a motivated, guest-focused Slot Attendant to support our Slot Operations team. If you enjoy working with people, have strong attention to detail, and can stay calm and accurate in a busy environment, this is a great opportunity to grow your skills in the gaming industry.
Requirements
- High school diploma or GED required
- Previous guest service experience preferred
- Strong communication and customer service skills
- Ability to accurately count and handle money in a fast-paced environment
- Ability to troubleshoot minor equipment issues and perform basic repairs
- Strong attention to detail and ability to follow established procedures
- Ability to work effectively with guests and team members in a busy environment
- Knowledge of gaming regulations is a plus
- Dependable, team-oriented attitude with a willingness to learn
Responsibilities
- Provide friendly, professional service and assistance to guests throughout the gaming floor
- Pay jackpots, process break bills, and fill ticket printers
- Perform minor repairs and troubleshooting on slot machines and related gaming equipment
- Routinely inspect slot machines and equipment and identify potential problems
- Maintain gaming logs, work tickets, and other required documentation in accordance with gaming regulations
- Answer guest questions and assist with ATM issues and complaints
- Monitor the gaming floor for guest safety and report potential hazards
- Communicate with team members and other departments to help ensure smooth Slot Operations
- Attend scheduled meetings and support the flow of information throughout the department
- Follow all applicable gaming regulations, policies, and procedures
- Promote and demonstrate our “Be the BEST” culture with guests and team members
- Perform other duties as assigned
Benefits
- On-site employee daycare, 7 days a week from 7 AM–11 PM, with potential subsidy
- 401(k) with 100% immediate vesting
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance for full-time employees
- Sick time
- Holiday pay
- Tuition reimbursement for eligible employees
- Employee discounts on hotel stays, dining, spa services, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
