Slot Attendant - (Full Time)

Bally's Chicago•Black Hawk, CO

5d•Onsite

About The Position

Bally's Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. We are looking for a Slot Attendant to join our fast-growing team. This is a full-time position where you will be responsible for paying slot machine jackpots, assisting guests, and ensuring their overall satisfaction and comfort. You will also play a key role in maintaining open communication with other departments and reporting any instances of underage gambling.

Requirements

Ability to pay slot machine jackpots and complete required paperwork accurately.
Ability to enroll players into the loyalty program.
Ability to make minor repairs to slot machines and EZ-Pay ticket jams.
Knowledge of different types of slot machines to assist guests.
Ability to maintain a currency bank for hand-pay jackpots and change.
Excellent customer service skills to ensure guest satisfaction and comfort.
Strong communication skills for daily interaction with staff and other departments.
Awareness of underage gambling and ability to report to Security.
Must be at least 21 years of age.

Nice To Haves

Previous experience in a casino or slot attendant role.

Responsibilities

Pay slot machine jackpots and complete the required paperwork neatly and accurately.
Enroll players into loyalty program.
Make minor repairs to slot machines and EZ-Pay ticket jams.
Keep well informed of types of slot machines on the casino floor to better assist guests in looking for a particular type of machine or denomination.
Maintain a “pouch pay” currency bank to pay hand-pay jackpots and provide change assistance to guests.
Ensure the overall satisfaction and comfort of the guests.
Interact on a daily basis with all slot staff and other operational departments to maintain open communication and collect feedback.
Maintain an awareness of any persons gambling underage, and immediately report all underage persons to Security.
Other related duties as assigned.